Busby's Heating & Air Conditioning

Augusta, GA Indoor Air Quality · #3 of 16 · 81+ yrs

4.9 · 3,530+ Google reviews · 📍 1236 Gordon Park Rd, Augusta, GA 30901, USA
VOUCHEDSCOREEXCELLENT83/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 81+ years in business Yelp 2.6★ (30+) Review sentiment: 78/100

At a glance

Google rating
4.9★ from 3,530+ reviews
In business
81+ years
Yelp
2.6★ from 30+ reviews
Service area
Augusta, GA + 1 nearby

Overview

Editorial review

Ventilation focus: Busby's lists ERV/HRV ventilation among its indoor air quality offerings.

ERV/HRV ventilation installs and whole-home IAQ work listed for Augusta and nearby areas.

Vouched Score breakdown — 83/100

Above the Augusta, GA Indoor Air Quality average of 79/100. Ranks #3 of 16 listed Indoor Air Quality providers in Augusta, GA.

Editorial Review 79 42%
Yelp Rating 40 3%
Google Rating 97 16%
Review Recency 100 5%
Local Search Rank 68 8%
Review Sentiment 78 14%
Years in Business 100 4%
Google Review Volume 96 8%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Busby's Heating & Air Conditioning compares to the Augusta average

Across 16 vetted iaq services providers in Augusta, GA.

SignalBusby's Heating & Air ConditioningAugusta avgDelta
Vouched Score 83/100 79/100 +4 vs avg
Google rating 4.9★ 4.8★ +0.1 vs avg
Review volume 3,530+ 1,085+ +2445 vs avg
Years in business 81+ 53+ +28 vs avg

What customers say

Where they stand on this page: Lowest Yelp rating on the page (2.6★ vs page best 4.8★)
Recent Google reviews
★★★★★

"Busby’s is phenomenal! After working with Joseph, who meticulously collected measurements to find the right units for me, Francisco and Tevin installed a new Air Conditioner and Furnace to replace my 40-year-old units. They were extremely professional and friendly, working to ensure the new units fit in my old spaces. A couple months later, after communicating an issue with my Furnace, knowing the temperature would …"

— Susan Bell · Nov 21, 2025 · Google Reviews
★★★★★

"Yesterday we had our HVAC system serviced by Busby’s, and we couldn’t be happier with the experience. Dwayne Wellons was our technician, and he provided excellent service from start to finish. He was polite, courteous, and took the time to explain everything in a way that was easy to understand. His knowledge and professionalism were evident throughout the visit, and he made sure all of our questions were answered. …"

— Lauren Tingle · Jun 4, 2026 · Google Reviews
★★★★★

"Very Grateful for Busby's! Top notch hospitality, explanations of how everything works on the unit, the thermostat, and how to monitor it. They cleaned up after their selves, they stayed all day. Service was exceptional from booking the service app with Mr. Dwayne, to the service with the two techs Fransico & Torron, to me giving the payment which was smooth, to the last second the techs left. I called the business…"

— Kamilah Freeman · Jan 30, 2026 · Google Reviews
★★★★★

"I couldn't be happier with the service I received from Dwayne, From the moment he arrived, he was professional, knowledgeable, and courteous. He took the time to thoroughly inspect my HVAC system, clearly explained the issue, and completed the repairs efficiently and correctly. What impressed me most was his attention to detail and commitment to making sure everything was working perfectly before he left. He answere…"

— Audrey Forbes · Jun 2, 2026 · Google Reviews
★★★★★

"Francisco and Tevin our technicians from Busbys, installed our new HVAC on Oct. 21st. They were professional, courteous and did a great job! We also appreciated from start to finish their attentiveness to questions we asked. Thank you Busbys!"

— Bill Redig · Oct 24, 2025 · Google Reviews

Pros & cons

Pros Verified strengths
  • High Google rating (4.9★ across 3,530+ reviews)
  • Long-established (81+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: 24/7
  • Financing available
  • Flat-rate, upfront pricing
What customers praise
thorough diagnosticsclear explanationspunctualityclean job sites
Cons
  • Lower Yelp rating than Google (2.6★ vs 4.9★)
What reviewers flag
yelp complaintsrating divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need to finance the work
  • You prefer a family-owned operation
  • You want a top-rated provider with substantial review history (4.9★, 3,530+ reviews)
  • You value a long-tenured local operator (81+ years in business)
Consider alternatives if
  • Reports of rating divergence would be a deal-breaker for you
  • Reports of yelp complaints would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Service area

Augusta, GA home · Services Augusta, GA home

Office: 1236 Gordon Park Rd, Augusta, GA 30901, USA

Neighborhood: 1236 Gordon Park Rd, Augusta, GA 30901, USA

What Busby's Heating & Air Conditioning publishes about pricing

Maintenance plans

  • Comfort Club
    As published: Comfort Club
    "…Conditioning AC Repair AC Replacement AC Checkups Comfort Club Shop Filters Indoor Air Quality Commercial Heatin…"

Pricing model

  • Upfront pricing
    As published: Upfront pricing
    "…Guarantee When You Hire Busby's You Get: Honest, Upfront Pricing & No Hidden Fees Top Quality Equipment Trained &…"
  • No hidden fees
    As published: No hidden fees
    "…u Hire Busby's You Get: Honest, Upfront Pricing & No Hidden Fees Top Quality Equipment Trained & Highly Experience…"

Contact & hours

📍
🕒
Monday 8:00 AM – 7:00 PM
Tuesday 8:00 AM – 7:00 PM
Wednesday 8:00 AM – 7:00 PM
Thursday 8:00 AM – 7:00 PM
Friday 8:00 AM – 7:00 PM
Saturday 8:00 AM – 5:00 PM
Sunday Closed

Frequently asked questions

What are the pros of Busby's Heating & Air Conditioning?
Based on public records and customer reviews: High Google rating (4.9★ across 3,530+ reviews); Long-established (81+ years in business); Emergency response: 24/7; Financing available; Flat-rate, upfront pricing.
What are the cons of Busby's Heating & Air Conditioning?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.6★ vs 4.9★).
When should I choose Busby's Heating & Air Conditioning?
Choose them if: You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 3,530+ reviews); You value a long-tenured local operator (81+ years in business).
When should I consider alternatives to Busby's Heating & Air Conditioning?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp complaints would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Busby's Heating & Air Conditioning?
83/100. Top contributing signals: Review Recency 100/100, Years In Business 100/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Busby's Heating & Air Conditioning been in business?
Busby's Heating & Air Conditioning has been operating for 81+ years in Augusta, GA.
What does indoor air quality service typically cost when working with a Augusta, GA provider like Busby's Heating & Air Conditioning?
Whole-house HEPA air purifier typically runs $1,250–$3,300, and UV-C germicidal lamp runs $250–$990 in Augusta, Georgia. These are area-wide market estimates, not Busby's Heating & Air Conditioning's quotes. For an exact price, request a written estimate from Busby's Heating & Air Conditioning.
What pricing terms does Busby's Heating & Air Conditioning publish on their website?
Busby's Heating & Air Conditioning's website publishes: Comfort Club, Upfront pricing. Promotions and plans change — confirm currently-available terms with Busby's Heating & Air Conditioning before acting.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Busby's Heating & Air Conditioning (this company)
83/100 4.9★ (3,530+) 81+ 2.6★
77/100 4.8★ (455+) 17+ Best for Air Filtration
83/100 4.9★ (825+) 100+
81/100 4.9★ (1,190+) 49+ 3.4★

Listed in

Show the Vouched Score on your website Free for Busby's Heating & Air Conditioning — copy & paste
VOUCHEDSCOREEXCELLENT83/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.

Display this 83/100 Vouched Score as a trust badge on your site. Visitors who click through arrive on this page — turning credibility into traffic for you.

Works on WordPress, Squarespace, Wix, plain HTML — anywhere you can paste HTML. Updates automatically as your score changes.

Explore more

Profile last updated June 26, 2026.