Thigpen Heating and Cooling

Jacksonville, FL Mini-Split Installation · #6 of 18 · BBB A+ · 64+ yrs

4.9 · 1,100+ Google reviews · 📍 2801 Dawn Rd, Jacksonville, FL 32207, USA
VOUCHEDSCOREEXCELLENT84/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 64+ years in business BBB A+ Review sentiment: 95/100

At a glance

Google rating
4.9★ from 1,100+ reviews
In business
64+ years
BBB
A+
Services
1 Mini-Split Installation service
Service area
Jacksonville, FL + 1 nearby

Overview

Editorial review

Financing options are listed for higher-ticket ductless projects, per their site. Thigpen Heating and Cooling traces back to 1962, showing 60+ years in business. The company highlights background-checked technicians and a large local workforce. Jacksonville's humid summers make reliable AC service critical, and locals note fast responses after calls.

Ductless mini-split installation and full HVAC services across Jacksonville, FL. Family-owned business since 1962, with 60+ years serving Northeast Florida. Background-checked technicians perform repairs and installs, per their site. Financing is available and emergency response is advertised as 24-hour service.

Vouched Score breakdown — 84/100

Above the Jacksonville, FL Mini-Split Installation average of 83/100. Ranks #6 of 18 listed Mini-Split Installation providers in Jacksonville, FL.

BBB Rating 100 3%
Editorial Review 75 42%
Google Rating 97 16%
Review Recency 100 5%
Local Search Rank 65 8%
Review Sentiment 95 14%
Years in Business 100 4%
Google Review Volume 82 8%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Thigpen Heating and Cooling compares to the Jacksonville average

Across 18 vetted mini split install providers in Jacksonville, FL.

SignalThigpen Heating and CoolingJacksonville avgDelta
Vouched Score 84/100 83/100 +1 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 1,100+ 2,310+ -1210 vs avg
Years in business 64+ 32+ +32 vs avg

What customers say

Reviewers praise: same-day responsethorough diagnosticsconstant communicationfair maintenance pricing
Recent Google reviews
★★★★★

"We have been using Thigpen A/C for many years. They are very honest and never try to sell you something or claim there are system issues if there truly isn’t. The yearly maintenance price is very reasonable. Their technicians (Will is who we had today) are very friendly and thorough. We are always pleased with them and highly recommend!"

— Suzanne Thomas · May 26, 2026 · Google Reviews
★★★★★

"After having other companies come in and try to sell me a ton of stuff I didn’t need, I was referred to Thigpen. Will came out, went thru the system top to bottom and fixed it right the first time saving us a ton of money and sweat. Will worked hard and was honest, unlike the other companies, and got us back on track. After watching all the other companies being bought out and turning in to sales machines where the …"

— Doug Nesmith · Jun 6, 2026 · Google Reviews
★★★★★

"Always impressed with the service. Triston was the tech for my service call. We'd been out of our home due to repairs for 2 months. Various contractors had been in and out. We were scheduled to move back in and when I went over to the house, one of the units was not cooling. I immediately called Thigpen at 7:50 a.m. and they confirmed they would have someone out by lunchtime SAME DAY!. Triston troubleshooted …"

— Cheryl Conte · May 1, 2026 · Google Reviews
★★★★★

"They did an awesome job. He stayed in communication constantly Which kept me in the loop about everything they were doing Symphony in the office was amazing and the text were so friendly. Recommend them any time for anybody who needs professional heating and air-conditioning service to repair and replacement. Blake Mccormick"

— Blake Mccormick · May 24, 2026 · Google Reviews
★★★★★

"Paul Ruckman, Senior Service Technician, performed a leaking pipe test on my AC. He went above and beyond to find the issue. His professionalism and dedication to excel in his job are outstanding. It’s so appreciative to find individuals like Paul nowadays. Thank you Thigpen for such great service 👍👍"

— Sergio Diaz · Jan 14, 2026 · Google Reviews

Pros

Verified strengths
  • High Google rating (4.9★ across 1,100+ reviews)
  • Long-established (64+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Background-verified team
  • Emergency response: 24-hour
  • Financing available

When to choose them

Choose them if
  • You need same-day or after-hours service
  • You need to finance the work
  • You prefer a family-owned operation
  • You want a top-rated provider with substantial review history (4.9★, 1,100+ reviews)
  • You value a long-tenured local operator (64+ years in business)

Services

Service area

Jacksonville, FL home · Split Install Jacksonville, FL home

Office: 2801 Dawn Rd, Jacksonville, FL 32207, USA

Neighborhood: 2801 Dawn Rd, Jacksonville, FL 32207, USA

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📍
🕒
Daily Open 24/7

Frequently asked questions

What are the pros of Thigpen Heating and Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 1,100+ reviews); Long-established (64+ years in business); Background-verified team; Emergency response: 24-hour; Financing available.
When should I choose Thigpen Heating and Cooling?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 1,100+ reviews); You value a long-tenured local operator (64+ years in business).
What is the Vouched Score for Thigpen Heating and Cooling?
84/100. Top contributing signals: Bbb 100/100+ Review Recency 100/100, Years In Business 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
Is Thigpen Heating and Cooling BBB accredited?
Thigpen Heating and Cooling has a BBB rating of A+ but is not BBB-accredited.
How long has Thigpen Heating and Cooling been in business?
Thigpen Heating and Cooling has been operating for 64+ years in Jacksonville, FL.
What does mini split install service typically cost when working with a Jacksonville, FL provider like Thigpen Heating and Cooling?
Mini-split typically runs $2,200–$5,750, and mini-split multi-zone runs $4,400–$10,600 in Jacksonville, Florida. These are area-wide market estimates, not Thigpen Heating and Cooling's quotes. For an exact price, request a written estimate from Thigpen Heating and Cooling.
Does Thigpen Heating and Cooling do Mini-Split Systems in Jacksonville, FL?
Yes. Thigpen Heating and Cooling lists Mini-Split Systems among its services and serves Jacksonville, FL and Split Install Jacksonville, FL.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Thigpen Heating and Cooling (this company)
84/100 4.9★ (1,100+) 64+ A+
91/100 4.9★ (2,215+) 19+ A+ ✓
79/100 5.0★ (340+) 5.0★
81/100 4.7★ (3,830+) 40+

Listed in

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Profile last updated June 21, 2026.