Lafayette Heat & Air Conditioning
Kingsport, TN AC Repair · #5 of 7 · 20+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.5★ from 260+ reviews
- In business
- 20+ years
- Yelp
- 2.8★ from 5 reviews
- Services
- 3 AC Repair services
- Service area
- Kingsport, TN + 1 nearby
Overview
Editorial review
AC repair and refrigerant leak work appear repeatedly across their service pages. Lafayette advertises emergency response 24/7 and same-day service. The company reports 20+ years serving Kingsport and the Tri-Cities region. Google reviewers note prompt same-day repairs in Kingsport summers.
AC repair and refrigerant leak services focused on Kingsport and the Tri-Cities area. Specialization: site lists "AC Repair & Diagnostics" and "Refrigerant Leak & Recharge." Emergency Response: advertises 24/7 availability and same-day service. Years in business: reports 20+ years, plus free estimates and financing options.
Vouched Score breakdown — 68/100
Kingsport, TN AC Repair average is 70/100. Ranks #5 of 7 listed AC Repair providers in Kingsport, TN.
Editorial Review
66
44%
Yelp Rating
45
3%
Google Rating
83
16%
Local Search Rank
78
9%
Review Sentiment
60
14%
Years in Business
70
4%
Google Review Volume
66
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Lafayette Heat & Air Conditioning compares to the Kingsport average
| Signal | Lafayette Heat & Air Conditioning | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 68/100 | 70/100 | -2 vs avg |
| Google rating | 4.5★ | 4.7★ | -0.2 vs avg |
| Review volume | 260+ | 245+ | +14 vs avg |
| Years in business | 20+ | 34+ | -14 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- Long-established (20+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
punctualitytidy worksame-day repairs
Cons
- Lower Yelp rating than Google (2.8★ vs 4.5★)
- Mixed customer sentiment (score 60/100)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC refrigerant leak repair
- You need AC tune-up & maintenance
- You need commercial AC repair
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Kingsport, TN home · Repair Kingsport, TN home
What Lafayette Heat & Air Conditioning publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…stands the test of time. Upfront, Honest Pricing. No hidden fees, no surprises. We provide clear, detailed quotes…"
Estimates
-
Free estimates
As published: Free estimates"…yette Heat & Air Conditioning today to schedule a free quote or to request HVAC repair in Kingsport, TN. With…"
Contact & hours
Frequently asked questions
What are the pros of Lafayette Heat & Air Conditioning?
Based on public records and customer reviews: Long-established (20+ years in business); Emergency response: 24/7; Financing available; Free estimates.
What are the cons of Lafayette Heat & Air Conditioning?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.8★ vs 4.5★); Mixed customer sentiment (score 60/100).
When should I choose Lafayette Heat & Air Conditioning?
Choose them if: You need AC refrigerant leak repair; You need AC tune-up & maintenance; You need commercial AC repair; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Lafayette Heat & Air Conditioning?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Lafayette Heat & Air Conditioning?
68/100. Top contributing signals: Google Rating 83/100, Google Position 78/100, Years In Business 70/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Lafayette Heat & Air Conditioning been in business?
Lafayette Heat & Air Conditioning has been operating for 20+ years in Kingsport, TN.
What does AC repair service typically cost when working with a Kingsport, TN provider like Lafayette Heat & Air Conditioning?
AC service call / diagnostic fee typically runs $55–$120, and capacitor replacement runs $65–$325 in Kingsport, Tennessee. These are area-wide market estimates, not Lafayette Heat & Air Conditioning's quotes. For an exact price, request a written estimate from Lafayette Heat & Air Conditioning.
What pricing terms does Lafayette Heat & Air Conditioning publish on their website?
Lafayette Heat & Air Conditioning's website publishes: No hidden fees, Free estimates. Promotions and plans change — confirm currently-available terms with Lafayette Heat & Air Conditioning before acting.
Does Lafayette Heat & Air Conditioning do AC Repair in Kingsport, TN?
Yes. Lafayette Heat & Air Conditioning lists AC Repair among its services and serves Kingsport, TN and Repair Kingsport, TN.
Does Lafayette Heat & Air Conditioning do Emergency HVAC Service in Kingsport, TN?
Yes. Lafayette Heat & Air Conditioning lists Emergency HVAC Service among its services and serves Kingsport, TN and Repair Kingsport, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Lafayette Heat & Air Conditioning (this company) |
68/100 | 4.5★ (260+) | 20+ | — | 2.8★ | Commercial AC Repair |
| 82/100 | 4.9★ (480+) | 37+ | — | 2.8★ | Highest Vouched Score Best for Refrigerant Leak Repair Best NATE-Certified Shop |
|
| 74/100 | 5.0★ (70+) | 30+ | — | — | — | |
| 58/100 | 4.0★ (165+) | 33+ | — | 3.7★ | — |
Listed in
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Profile last updated July 6, 2026.