Lafayette Heat & Air Conditioning
Kingsport, TN Heat Pump Installation · #6 of 6 · 20+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 20+ years in business
Review sentiment: 80/100
At a glance
- Google rating
- 4.5★ from 260+ reviews
- In business
- 20+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Kingsport, TN + 1 nearby
Overview
Editorial review
Lafayette lists ducted air-source heat pump installation as a core service. Lafayette notes 20+ years serving Tri‑Cities homeowners. Lafayette advertises financing for high-ticket systems and free estimates. Kingsport's hot summers and cold winters make efficient heat pumps important locally. Local reviews cite punctual technicians and clean job sites.
Ducted air-source heat pump installation for Kingsport and Tri‑Cities homes. Free Estimates and Financing Available are advertised on the website. Emergency service 24/7 and same-day response are listed. Lafayette notes 20+ years serving local homeowners.
Vouched Score breakdown — 72/100
Kingsport, TN Heat Pump Installation average is 77/100. Ranks #6 of 6 listed Heat Pump Installation providers in Kingsport, TN.
Editorial Review
69
46%
Google Rating
83
17%
Local Search Rank
64
9%
Review Sentiment
80
15%
Years in Business
70
4%
Google Review Volume
66
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Lafayette Heat & Air Conditioning compares to the Kingsport average
| Signal | Lafayette Heat & Air Conditioning | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 72/100 | 77/100 | -5 vs avg |
| Google rating | 4.5★ | 4.7★ | -0.2 vs avg |
| Review volume | 260+ | 850+ | -589 vs avg |
| Years in business | 20+ | 43+ | -23 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- Long-established (20+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
punctualityclean job sitesfast emergency response
Cons
What reviewers flag
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (20+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Kingsport, TN home · Pump Install Kingsport, TN home
What Lafayette Heat & Air Conditioning publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…stands the test of time. Upfront, Honest Pricing. No hidden fees, no surprises. We provide clear, detailed quotes…"
Estimates
-
Free estimates
As published: Free estimates"…yette Heat & Air Conditioning today to schedule a free quote or to request HVAC repair in Kingsport, TN. With…"
Contact & hours
Frequently asked questions
What are the pros of Lafayette Heat & Air Conditioning?
Based on public records and customer reviews: Long-established (20+ years in business); Emergency response: 24/7; Financing available; Free estimates.
When should I choose Lafayette Heat & Air Conditioning?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You value a long-tenured local operator (20+ years in business).
When should I consider alternatives to Lafayette Heat & Air Conditioning?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Lafayette Heat & Air Conditioning?
72/100. Top contributing signals: Google Rating 83/100+ Review Sentiment 80/100, Years In Business 70/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Lafayette Heat & Air Conditioning been in business?
Lafayette Heat & Air Conditioning has been operating for 20+ years in Kingsport, TN.
What does heat pump installation service typically cost when working with a Kingsport, TN provider like Lafayette Heat & Air Conditioning?
Ducted air-source heat pump + air handler, full system typically runs $6,450–$12,900, and geothermal system — premium alternative runs $12,100–$28,250 in Kingsport, Tennessee. These are area-wide market estimates, not Lafayette Heat & Air Conditioning's quotes. For an exact price, request a written estimate from Lafayette Heat & Air Conditioning.
What pricing terms does Lafayette Heat & Air Conditioning publish on their website?
Lafayette Heat & Air Conditioning's website publishes: No hidden fees, Free estimates. Promotions and plans change — confirm currently-available terms with Lafayette Heat & Air Conditioning before acting.
Does Lafayette Heat & Air Conditioning do Heat Pump Service in Kingsport, TN?
Yes. Lafayette Heat & Air Conditioning lists Heat Pump Service among its services and serves Kingsport, TN and Pump Install Kingsport, TN.
Does Lafayette Heat & Air Conditioning do Emergency HVAC Service in Kingsport, TN?
Yes. Lafayette Heat & Air Conditioning lists Emergency HVAC Service among its services and serves Kingsport, TN and Pump Install Kingsport, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Lafayette Heat & Air Conditioning (this company) |
72/100 | 4.5★ (260+) | 20+ | — | — | — |
| 85/100 | 4.9★ (485+) | 37+ | — | — | — | |
| 78/100 | 5.0★ (70+) | 30+ | — | — | — | |
| 62/100 | 4.0★ (165+) | 33+ | — | — | — |
Listed in
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Profile last updated July 7, 2026.