McLain Heating, Cooling, and Electrical
Kingsport, TN Heat Pump Installation · #2 of 6 · NATE-certified · 37+ yrs
At a glance
- Google rating
- 4.9★ from 485+ reviews
- In business
- 37+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Kingsport, TN + 1 nearby
Overview
McLain states they install ducted air-source heat pumps for homes across the Tri-Cities. McLain lists Mitsubishi Electric Diamond Dealer and Lennox Diamond Dealer partnerships. McLain notes NATE-certified technicians on staff and financing options on their website. McLain has served Kingsport since 1989, handling humid summers and cold mountain winters. Reviewers note fast same-day response for urgent repairs.
McLain Heating, Cooling, and Electrical installs ducted air-source heat pumps across Kingsport and the Tri-Cities. Mitsubishi Electric Diamond Dealer and Lennox Diamond Dealer partnerships are listed on their website. NATE-certified technicians are listed as part of their staff roster. Founded 1989, they note 35+ years serving East Tennessee homeowners.
Vouched Score breakdown — 85/100
Above the Kingsport, TN Heat Pump Installation average of 77/100. Ranks #2 of 6 listed Heat Pump Installation providers in Kingsport, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How McLain Heating, Cooling, and Electrical compares to the Kingsport average
| Signal | McLain Heating, Cooling, and … | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 77/100 | +8 vs avg |
| Google rating | 4.9★ | 4.7★ | +0.2 vs avg |
| Review volume | 485+ | 850+ | -367 vs avg |
| Years in business | 37+ | 43+ | -6 vs avg |
Pros & cons
- High Google rating (4.9★ across 485+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Authorized York Diamond Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
When to choose them — and when to consider alternatives
- You need heat pump replacement
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You value a long-tenured local operator (37+ years in business)
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp complaints would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Kingsport, TN home · Pump Install Kingsport, TN home
What McLain Heating, Cooling, and Electrical publishes about pricing
Financing
-
Financing available
As published: Financing available"…pair Commercial HVAC Indoor Air Quality Resources Financing Available Maintenance Plans Service Areas Book online Exper…" -
0% financing
As published: 0% financing"…regardless of their current financial situation. 0% Interest Options Extended Terms Quick Approval Multiple Cr…"
Guarantees & credentials
- Licensed electricians
- Licensed
- State licensed technicians
- Fully insured
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of McLain Heating, Cooling, and Electrical?
When should I choose McLain Heating, Cooling, and Electrical?
When should I consider alternatives to McLain Heating, Cooling, and Electrical?
What is the Vouched Score for McLain Heating, Cooling, and Electrical?
How long has McLain Heating, Cooling, and Electrical been in business?
What does heat pump installation service typically cost when working with a Kingsport, TN provider like McLain Heating, Cooling, and Electrical?
What pricing terms does McLain Heating, Cooling, and Electrical publish on their website?
Does McLain Heating, Cooling, and Electrical do Heat Pump Service in Kingsport, TN?
Does McLain Heating, Cooling, and Electrical do Emergency HVAC Service in Kingsport, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
McLain Heating, Cooling, and Electrical (this company) |
85/100 | 4.9★ (485+) | 37+ | — | — | — |
| 62/100 | 4.0★ (165+) | 33+ | — | — | — | |
| 78/100 | 5.0★ (70+) | 30+ | — | — | — | |
| 76/100 | 4.7★ (435+) | 57+ | — | — | — |
Listed in
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Profile last updated July 7, 2026.