McLain Heating, Cooling, and Electrical
Kingsport, TN AC Repair · #1 of 7 · NATE-certified · 37+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 480+ reviews
- In business
- 37+ years
- Yelp
- 2.8★ from 5 reviews
- Services
- 2 AC Repair services
- Service area
- Kingsport, TN + 1 nearby
Overview
Editorial review
McLain advertises focused ac repair and diagnostics with leak-detection capabilities. McLain lists Mitsubishi and Lennox diamond dealer partnerships. McLain reports 35+ years serving Kingsport and the Tri-Cities region. McLain notes 24/7 emergency response for no-cooling situations. Reviews and local demand reflect frequent same-day cooling repairs.
AC repair and diagnostics serving Kingsport and the Tri-Cities area. Manufacturer dealer partnerships include Mitsubishi and Lennox Diamond Dealer tiers. NATE-certified technicians and leak-detection equipment are listed. Founded 35+ years ago, with same-day and 24/7 emergency response advertised.
Vouched Score breakdown — 82/100
Above the Kingsport, TN AC Repair average of 70/100. Ranks #1 of 7 listed AC Repair providers in Kingsport, TN.
Editorial Review
79
44%
Yelp Rating
45
3%
Google Rating
97
16%
Local Search Rank
98
9%
Review Sentiment
72
14%
Years in Business
100
4%
Google Review Volume
73
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How McLain Heating, Cooling, and Electrical compares to the Kingsport average
| Signal | McLain Heating, Cooling, and … | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 70/100 | +12 vs avg |
| Google rating | 4.9★ | 4.7★ | +0.2 vs avg |
| Review volume | 480+ | 245+ | +235 vs avg |
| Years in business | 37+ | 34+ | +3 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 480+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Authorized York Diamond Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Specializes in AC repair
Cons
- Lower Yelp rating than Google (2.8★ vs 4.9★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC refrigerant leak repair
- You need AC tune-up & maintenance
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Emergency HVAC Service
Service area
Kingsport, TN home · Repair Kingsport, TN home
What McLain Heating, Cooling, and Electrical publishes about pricing
Financing
-
Financing available
As published: Financing available"…pair Commercial HVAC Indoor Air Quality Resources Financing Available Maintenance Plans Service Areas Book online Exper…" -
0% financing
As published: 0% financing"…regardless of their current financial situation. 0% Interest Options Extended Terms Quick Approval Multiple Cr…"
Guarantees & credentials
- Licensed electricians
- Licensed
- State licensed technicians
- Fully insured
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of McLain Heating, Cooling, and Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 480+ reviews); Long-established (37+ years in business); Authorized York Diamond Dealer; NATE-certified technicians; Emergency response: 24/7; Financing available; Specializes in AC repair.
What are the cons of McLain Heating, Cooling, and Electrical?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.8★ vs 4.9★).
When should I choose McLain Heating, Cooling, and Electrical?
Choose them if: You need AC refrigerant leak repair; You need AC tune-up & maintenance; You need same-day or after-hours service; You want manufacturer-warranty installation work; You need to finance the work.
When should I consider alternatives to McLain Heating, Cooling, and Electrical?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for McLain Heating, Cooling, and Electrical?
82/100. Top contributing signals: Years In Business 100/100, Google Position 98/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has McLain Heating, Cooling, and Electrical been in business?
McLain Heating, Cooling, and Electrical has been operating for 37+ years in Kingsport, TN.
What does AC repair service typically cost when working with a Kingsport, TN provider like McLain Heating, Cooling, and Electrical?
AC service call / diagnostic fee typically runs $55–$120, and capacitor replacement runs $65–$325 in Kingsport, Tennessee. These are area-wide market estimates, not McLain Heating, Cooling, and Electrical's quotes. For an exact price, request a written estimate from McLain Heating, Cooling, and Electrical.
What pricing terms does McLain Heating, Cooling, and Electrical publish on their website?
McLain Heating, Cooling, and Electrical's website publishes: Financing available. Promotions and plans change — confirm currently-available terms with McLain Heating, Cooling, and Electrical before acting.
Does McLain Heating, Cooling, and Electrical do AC Repair in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists AC Repair among its services and serves Kingsport, TN and Repair Kingsport, TN.
Does McLain Heating, Cooling, and Electrical do Emergency HVAC Service in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists Emergency HVAC Service among its services and serves Kingsport, TN and Repair Kingsport, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
McLain Heating, Cooling, and Electrical (this company) |
82/100 | 4.9★ (480+) | 37+ | — | 2.8★ | Highest Vouched Score Refrigerant Leak Repair NATE-Certified Shop |
| 58/100 | 4.0★ (165+) | 33+ | — | 3.7★ | — | |
| 74/100 | 5.0★ (70+) | 30+ | — | — | — | |
| 64/100 | 4.7★ (130+) | — | — | 3.7★ | Best for Capacitor & Electrical Repair |
Listed in
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Profile last updated July 6, 2026.