McLain Heating, Cooling, and Electrical
Kingsport, TN AC Replacement · #2 of 6 · NATE-certified · 37+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 37+ years in business
NATE-certified
Review sentiment: 94/100
At a glance
- Google rating
- 4.9★ from 485+ reviews
- In business
- 37+ years
- Services
- 3 AC Replacement services
- Service area
- Kingsport, TN + 1 nearby
Overview
Editorial review
McLain states full central AC replacements and AC+furnace full-system changeouts. The company lists Lennox Diamond, Mitsubishi Diamond, and York Diamond dealer tiers. McLain reports 35+ years serving Kingsport and the Tri-Cities climate. The website notes same-day and 24/7 emergency response availability. Their team is NATE-certified, per the site.
Full central AC replacement and full-system changeouts serving Kingsport and the Tri-Cities. Manufacturer Dealer partnerships include Lennox Diamond, Mitsubishi Diamond, and York Diamond. NATE-certified technicians and 35+ years in business bolster technician depth. Financing and 24/7 emergency service are available, per their site.
Vouched Score breakdown — 85/100
Above the Kingsport, TN AC Replacement average of 76/100. Ranks #2 of 6 listed AC Replacement providers in Kingsport, TN.
Editorial Review
79
46%
Google Rating
97
17%
Local Search Rank
86
9%
Review Sentiment
94
15%
Years in Business
100
4%
Google Review Volume
73
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How McLain Heating, Cooling, and Electrical compares to the Kingsport average
| Signal | McLain Heating, Cooling, and … | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 76/100 | +9 vs avg |
| Google rating | 4.9★ | 4.7★ | +0.2 vs avg |
| Review volume | 485+ | 850+ | -367 vs avg |
| Years in business | 37+ | 43+ | -6 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 485+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Authorized York Diamond Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
certified technicianssame-day servicefast emergency responsebrand-authorized installs
Cons
What reviewers flag
rating divergenceyelp complaints
When to choose them — and when to consider alternatives
Choose them if
- You need AC + furnace system replacement
- You need same-day AC replacement
- You need high-efficiency AC replacement
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp complaints would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Emergency HVAC Service
- Commercial HVAC
Service area
Kingsport, TN home · Replacement Kingsport, TN home
What McLain Heating, Cooling, and Electrical publishes about pricing
Financing
-
Financing available
As published: Financing available"…pair Commercial HVAC Indoor Air Quality Resources Financing Available Maintenance Plans Service Areas Book online Exper…" -
0% financing
As published: 0% financing"…regardless of their current financial situation. 0% Interest Options Extended Terms Quick Approval Multiple Cr…"
Guarantees & credentials
- Licensed electricians
- Licensed
- State licensed technicians
- Fully insured
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of McLain Heating, Cooling, and Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 485+ reviews); Long-established (37+ years in business); Authorized York Diamond Dealer; NATE-certified technicians; Emergency response: 24/7; Financing available.
When should I choose McLain Heating, Cooling, and Electrical?
Choose them if: You need AC + furnace system replacement; You need same-day AC replacement; You need high-efficiency AC replacement; You need same-day or after-hours service; You want manufacturer-warranty installation work.
When should I consider alternatives to McLain Heating, Cooling, and Electrical?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp complaints would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for McLain Heating, Cooling, and Electrical?
85/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 94/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has McLain Heating, Cooling, and Electrical been in business?
McLain Heating, Cooling, and Electrical has been operating for 37+ years in Kingsport, TN.
What does AC replacement service typically cost when working with a Kingsport, TN provider like McLain Heating, Cooling, and Electrical?
Full AC system replacement typically runs $4,450–$10,500, and AC condenser replacement runs $970–$3,400 in Kingsport, Tennessee. These are area-wide market estimates, not McLain Heating, Cooling, and Electrical's quotes. For an exact price, request a written estimate from McLain Heating, Cooling, and Electrical.
What pricing terms does McLain Heating, Cooling, and Electrical publish on their website?
McLain Heating, Cooling, and Electrical's website publishes: Financing available. Promotions and plans change — confirm currently-available terms with McLain Heating, Cooling, and Electrical before acting.
Does McLain Heating, Cooling, and Electrical do AC Replacement in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists AC Replacement among its services and serves Kingsport, TN and Replacement Kingsport, TN.
Does McLain Heating, Cooling, and Electrical do Emergency HVAC Service in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists Emergency HVAC Service among its services and serves Kingsport, TN and Replacement Kingsport, TN.
Does McLain Heating, Cooling, and Electrical do Commercial HVAC in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists Commercial HVAC among its services and serves Kingsport, TN and Replacement Kingsport, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
McLain Heating, Cooling, and Electrical (this company) |
85/100 | 4.9★ (485+) | 37+ | — | — | High-Efficiency Upgrades Full-System Changeout Commercial AC Replacement |
| 57/100 | 4.0★ (165+) | 33+ | — | — | — | |
| 76/100 | 5.0★ (70+) | 30+ | — | — | — | |
| 78/100 | 4.7★ (435+) | 57+ | — | — | Best for Honest Replace-vs-Repair |
Listed in
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Profile last updated July 7, 2026.