Crabbe Service Co Inc
Burlington, NC AC Replacement · #3 of 3 · 49+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 65+ reviews
- In business
- 49+ years
- Yelp
- 2.3★ from 6 reviews
- Services
- 3 AC Replacement services
- Service area
- Burlington, NC + 1 nearby
Overview
Editorial review
Full-system AC replacement work is listed among Crabbe Service Co Inc's specialties.
Central AC replacement and full-system installs for Burlington-area homes. Years in business: 45+ across the Piedmont. Crabbe Service Co Inc says they present both repair and replacement options with documented diagnosis. Emergency response advertised as 24/7 for urgent summer failures.
Vouched Score breakdown — 64/100
Burlington, NC AC Replacement average is 79/100. Ranks #3 of 3 listed AC Replacement providers in Burlington, NC.
Editorial Review
59
44%
Yelp Rating
32
3%
Google Rating
93
16%
Local Search Rank
57
9%
Review Sentiment
55
14%
Years in Business
100
4%
Google Review Volume
50
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Crabbe Service Co Inc compares to the Burlington average
| Signal | Crabbe Service Co Inc | Burlington avg | Delta |
|---|---|---|---|
| Vouched Score | 64/100 | 79/100 | -15 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 65+ | 810+ | -743 vs avg |
| Years in business | 49+ | 36+ | +13 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.3★ vs page best 3.7★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 65+ reviews)
- Long-established (49+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Free estimates
punctualityclear diagnosisfactory-trained techniciansgeothermal expertise
Cons
- Lower Yelp rating than Google (2.3★ vs 4.8★)
- Mixed customer sentiment (score 55/100)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You have a commercial property
- You value a long-tenured local operator (49+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Commercial HVAC
- Emergency HVAC Service
Service area
Burlington, NC home · Replacement Burlington, NC home
Contact & hours
Frequently asked questions
What are the pros of Crabbe Service Co Inc?
Based on public records and customer reviews: High Google rating (4.8★ across 65+ reviews); Long-established (49+ years in business); Emergency response: 24/7; Free estimates.
What are the cons of Crabbe Service Co Inc?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.3★ vs 4.8★); Mixed customer sentiment (score 55/100).
When should I choose Crabbe Service Co Inc?
Choose them if: You need same-day or after-hours service; You have a commercial property; You value a long-tenured local operator (49+ years in business).
When should I consider alternatives to Crabbe Service Co Inc?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Crabbe Service Co Inc?
64/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100, Llm Score 59/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Crabbe Service Co Inc been in business?
Crabbe Service Co Inc has been operating for 49+ years in Burlington, NC.
What does AC replacement service typically cost when working with a Burlington, NC provider like Crabbe Service Co Inc?
Full AC system replacement typically runs $4,400–$10,400, and AC condenser replacement runs $960–$3,350 in Burlington, North Carolina. These are area-wide market estimates, not Crabbe Service Co Inc's quotes. For an exact price, request a written estimate from Crabbe Service Co Inc.
What pricing terms does Crabbe Service Co Inc publish on their website?
Crabbe Service Co Inc's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Crabbe Service Co Inc before acting.
Does Crabbe Service Co Inc do AC Replacement in Burlington, NC?
Yes. Crabbe Service Co Inc lists AC Replacement among its services and serves Burlington, NC and Replacement Burlington, NC.
Does Crabbe Service Co Inc do Commercial HVAC in Burlington, NC?
Yes. Crabbe Service Co Inc lists Commercial HVAC among its services and serves Burlington, NC and Replacement Burlington, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Crabbe Service Co Inc (this company) |
64/100 | 4.8★ (65+) | 49+ | — | 2.3★ | Honest Replace-vs-Repair |
| 82/100 | 4.9★ (470+) | 20+ | — | 3.7★ | Best for High-Efficiency Upgrades Best NATE-Certified Installer |
|
| 92/100 | 4.9★ (1,890+) | 38+ | — | — | Highest Vouched Score Best for Same-Day Replacement |
Listed in
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Profile last updated July 4, 2026.