Crabbe Service Co Inc
Burlington, NC Heat Pump Installation · #3 of 3 · 49+ yrs
At a glance
- Google rating
- 4.8★ from 65+ reviews
- In business
- 49+ years
- Yelp
- 2.3★ from 6 reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Burlington, NC + 1 nearby
Overview
Geothermal installation work and WaterFurnace support are listed on Crabbe's site. Factory-trained technicians are noted for installations and service. Crabbe Service Co Inc has served the Burlington area 45+ years. Burlington's humid summers make efficient heat-pump sizing and commissioning important for yearly bills.
Ducted air-source heat pump installation and geothermal systems for Burlington-area homes. WaterFurnace dealer and geothermal installation is listed on their site. Years in business: 45+ years serving local homeowners. The company advertises free estimates and 24/7 emergency response availability.
Vouched Score breakdown — 68/100
Burlington, NC Heat Pump Installation average is 79/100. Ranks #3 of 3 listed Heat Pump Installation providers in Burlington, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Crabbe Service Co Inc compares to the Burlington average
| Signal | Crabbe Service Co Inc | Burlington avg | Delta |
|---|---|---|---|
| Vouched Score | 68/100 | 79/100 | -11 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 65+ | 810+ | -743 vs avg |
| Years in business | 49+ | 36+ | +13 vs avg |
What customers say
Pros & cons
- High Google rating (4.8★ across 65+ reviews)
- Long-established (49+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Free estimates
- Lower Yelp rating than Google (2.3★ vs 4.8★)
- Mixed customer sentiment (score 65/100)
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You value a long-tenured local operator (49+ years in business)
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Burlington, NC home · Pump Install Burlington, NC home
Contact & hours
Frequently asked questions
What are the pros of Crabbe Service Co Inc?
What are the cons of Crabbe Service Co Inc?
When should I choose Crabbe Service Co Inc?
When should I consider alternatives to Crabbe Service Co Inc?
What is the Vouched Score for Crabbe Service Co Inc?
How long has Crabbe Service Co Inc been in business?
What does heat pump installation service typically cost when working with a Burlington, NC provider like Crabbe Service Co Inc?
What pricing terms does Crabbe Service Co Inc publish on their website?
Does Crabbe Service Co Inc do Heat Pump Service in Burlington, NC?
Does Crabbe Service Co Inc do Emergency HVAC Service in Burlington, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Crabbe Service Co Inc (this company) |
68/100 | 4.8★ (65+) | 49+ | — | 2.3★ | — |
| 80/100 | 4.9★ (470+) | 20+ | — | 3.7★ | — | |
| 88/100 | 4.9★ (1,890+) | 38+ | — | — | — |
Listed in
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Profile last updated July 4, 2026.