Andersen Heating & Cooling

Charlotte, NC Furnace Repair · #7 of 11 · 42+ yrs

4.9 · 1,585+ Google reviews · 📍 9800 Twin Lakes Pkwy C, Charlotte, NC 28269, USA
VOUCHEDSCOREGOOD78/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 42+ years in business Yelp 2.9★ (20+) Review sentiment: 70/100

At a glance

Google rating
4.9★ from 1,585+ reviews
In business
42+ years
Yelp
2.9★ from 20+ reviews
Services
2 Furnace Repair services
Service area
Charlotte, NC + 1 nearby

Overview

Editorial review

Furnace repair and diagnostics specialist with named diagnostic outcomes reported on service pages. Andersen advertises 24-hour emergency response for no-heat calls. Andersen lists 40+ years serving Charlotte-area homes since 1984. Andersen notes flat-rate pricing and free estimates for replacement assessments. Andersen states a preferred maintenance plan and truck-stocked parts for faster repairs.

Furnace repair and diagnostics focused on no-heat emergencies in Charlotte. Years in business: 40+ years serving the Charlotte metro. Emergency Response: 24-hour service advertised for urgent heating failures. Flat-Rate Pricing: free estimates and upfront, flat-rate pricing are listed on the website.

Vouched Score breakdown — 78/100

Charlotte, NC Furnace Repair average is 79/100. Ranks #7 of 11 listed Furnace Repair providers in Charlotte, NC.

Editorial Review 79 44%
Yelp Rating 48 3%
Google Rating 97 16%
Local Search Rank 47 9%
Review Sentiment 70 14%
Years in Business 100 4%
Google Review Volume 86 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Andersen Heating & Cooling compares to the Charlotte average

Across 11 vetted furnace repair providers in Charlotte, NC.

SignalAndersen Heating & CoolingCharlotte avgDelta
Vouched Score 78/100 79/100 -1 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 1,585+ 1,740+ -157 vs avg
Years in business 42+ 51+ -9 vs avg

What customers say

Pros & cons

Pros Verified strengths
  • High Google rating (4.9★ across 1,585+ reviews)
  • Long-established (42+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: 24-hour
  • Financing available
  • Free estimates
  • Flat-rate, upfront pricing
  • Maintenance plans available
  • Specializes in furnace repair
  • Specializes in emergency
What customers praise
fast responseupfront pricingtruck-stocked partsmaintenance plan
Cons
  • Lower Yelp rating than Google (2.9★ vs 4.9★)
What reviewers flag
yelp ratingrating divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need furnace tune-up & maintenance
  • You need no-heat / emergency furnace repair
  • You need same-day or after-hours service
  • You need to finance the work
  • You prefer a family-owned operation
Consider alternatives if
  • Reports of rating divergence would be a deal-breaker for you
  • Reports of yelp rating would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Charlotte, NC home · Repair Charlotte, NC home

Office: 9800 Twin Lakes Pkwy C, Charlotte, NC 28269, USA

Neighborhood: 9800 Twin Lakes Pkwy C, Charlotte, NC 28269, USA

What Andersen Heating & Cooling publishes about pricing

Maintenance plans

  • Maintenance Program
    As published: Maintenance Program
    "…ioning Repairs Air Conditioning Installation HVAC Maintenance Program Heating Heating Repairs Heating Installation HVAC…"
  • maintenance plan
    As published: maintenance plan
    "…ms and upfront pricing. We also offer a preferred maintenance plan to keep your HVAC system running longer and with…"

Financing

  • 0% financing
    As published: 0% financing
    "…withstand the local weather. Cool Now. Pay Later! 0% Financing on AC Repair Broken AC? Get your repair now and p…"

Pricing model

  • Upfront pricing
    As published: Upfront pricing
    "…offer free estimates for replacement systems and upfront pricing. We also offer a preferred maintenance plan to ke…"

Estimates

  • Free estimates
    As published: Free estimates
    "…t charge extra for weekend appointments and offer free estimates for replacement systems and upfront pricing. We a…"

Contact & hours

📍
🕒
7:30am to midnight, Monday through Sunday.

Frequently asked questions

What are the pros of Andersen Heating & Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 1,585+ reviews); Long-established (42+ years in business); Emergency response: 24-hour; Financing available; Free estimates; Flat-rate, upfront pricing; Maintenance plans available; Specializes in furnace repair.
What are the cons of Andersen Heating & Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.9★ vs 4.9★).
When should I choose Andersen Heating & Cooling?
Choose them if: You need furnace tune-up & maintenance; You need no-heat / emergency furnace repair; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to Andersen Heating & Cooling?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Andersen Heating & Cooling?
78/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 86/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Andersen Heating & Cooling been in business?
Andersen Heating & Cooling has been operating for 42+ years in Charlotte, NC.
What does furnace repair service typically cost when working with a Charlotte, NC provider like Andersen Heating & Cooling?
Furnace service call / diagnostic fee typically runs $65–$175, and hot surface igniter replacement runs $130–$395 in Charlotte, North Carolina. These are area-wide market estimates, not Andersen Heating & Cooling's quotes. For an exact price, request a written estimate from Andersen Heating & Cooling.
What pricing terms does Andersen Heating & Cooling publish on their website?
Andersen Heating & Cooling's website publishes: Maintenance Program, 0% financing, Upfront pricing. Promotions and plans change — confirm currently-available terms with Andersen Heating & Cooling before acting.
Does Andersen Heating & Cooling do Furnace Repair in Charlotte, NC?
Yes. Andersen Heating & Cooling lists Furnace Repair among its services and serves Charlotte, NC and Repair Charlotte, NC.
Does Andersen Heating & Cooling do Emergency HVAC Service in Charlotte, NC?
Yes. Andersen Heating & Cooling lists Emergency HVAC Service among its services and serves Charlotte, NC and Repair Charlotte, NC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Andersen Heating & Cooling (this company)
78/100 4.9★ (1,585+) 42+ 2.9★ Most Transparent Pricing
74/100 4.9★ (350+) 14+
89/100 4.9★ (2,920+) 51+ 4.3★ Best NATE-Certified Shop
81/100 4.9★ (430+) 81+ Best for Commercial Furnace Repair

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Profile last updated July 5, 2026.