Andersen Heating & Cooling
Charlotte, NC Heat Pump Installation · #7 of 9 · 42+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 1,585+ reviews
- In business
- 42+ years
- Yelp
- 2.9★ from 20+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Charlotte, NC + 1 nearby
Overview
Editorial review
Ducted air-source heat pump installs are listed as a company specialization. Andersen notes free estimates and flat-rate pricing for replacements. Andersen has operated in Charlotte for 40+ years. Andersen advertises 24-hour emergency response and same-day service availability.
Ducted heat-pump installation for Charlotte-area homes, focused on central air-source systems. Free estimates for replacement systems are offered. Financing options are available, including a 0% six-month repair offer per their site through 07/31/26. Tenure: 40+ years serving the Charlotte region.
Vouched Score breakdown — 77/100
Charlotte, NC Heat Pump Installation average is 81/100. Ranks #7 of 9 listed Heat Pump Installation providers in Charlotte, NC.
Editorial Review
76
44%
Yelp Rating
48
3%
Google Rating
97
16%
Local Search Rank
53
9%
Review Sentiment
65
14%
Years in Business
100
4%
Google Review Volume
86
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Andersen Heating & Cooling compares to the Charlotte average
| Signal | Andersen Heating & Cooling | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 81/100 | -4 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,585+ | 1,930+ | -348 vs avg |
| Years in business | 42+ | 41+ | +1 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 1,585+ reviews)
- Long-established (42+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24-hour
- Financing available
- Free estimates
- Flat-rate, upfront pricing
fast emergency responsetransparent pricingprompt appointmentsfree estimates
Cons
- Lower Yelp rating than Google (2.9★ vs 4.9★)
- Mixed customer sentiment (score 65/100)
low yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,585+ reviews)
- You value a long-tenured local operator (42+ years in business)
Consider alternatives if
- Reports of low yelp rating would be a deal-breaker for you
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Charlotte, NC home · Pump Install Charlotte, NC home
What Andersen Heating & Cooling publishes about pricing
Maintenance plans
-
Maintenance Program
As published: Maintenance Program"…ioning Repairs Air Conditioning Installation HVAC Maintenance Program Heating Heating Repairs Heating Installation HVAC…" -
maintenance plan
As published: maintenance plan"…ms and upfront pricing. We also offer a preferred maintenance plan to keep your HVAC system running longer and with…"
Financing
-
0% financing
As published: 0% financing"…withstand the local weather. Cool Now. Pay Later! 0% Financing on AC Repair Broken AC? Get your repair now and p…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…offer free estimates for replacement systems and upfront pricing. We also offer a preferred maintenance plan to ke…"
Estimates
-
Free estimates
As published: Free estimates"…t charge extra for weekend appointments and offer free estimates for replacement systems and upfront pricing. We a…"
Contact & hours
Frequently asked questions
What are the pros of Andersen Heating & Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 1,585+ reviews); Long-established (42+ years in business); Emergency response: 24-hour; Financing available; Free estimates; Flat-rate, upfront pricing.
What are the cons of Andersen Heating & Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.9★ vs 4.9★); Mixed customer sentiment (score 65/100).
When should I choose Andersen Heating & Cooling?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 1,585+ reviews); You value a long-tenured local operator (42+ years in business).
When should I consider alternatives to Andersen Heating & Cooling?
Consider alternatives if: Reports of low yelp rating would be a deal-breaker for you; Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Andersen Heating & Cooling?
77/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 86/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Andersen Heating & Cooling been in business?
Andersen Heating & Cooling has been operating for 42+ years in Charlotte, NC.
What does heat pump installation service typically cost when working with a Charlotte, NC provider like Andersen Heating & Cooling?
Ducted air-source heat pump + air handler, full system typically runs $7,000–$13,950, and geothermal system — premium alternative runs $13,100–$30,550 in Charlotte, North Carolina. These are area-wide market estimates, not Andersen Heating & Cooling's quotes. For an exact price, request a written estimate from Andersen Heating & Cooling.
What pricing terms does Andersen Heating & Cooling publish on their website?
Andersen Heating & Cooling's website publishes: Maintenance Program, 0% financing, Upfront pricing. Promotions and plans change — confirm currently-available terms with Andersen Heating & Cooling before acting.
Does Andersen Heating & Cooling do Heat Pump Service in Charlotte, NC?
Yes. Andersen Heating & Cooling lists Heat Pump Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.
Does Andersen Heating & Cooling do Emergency HVAC Service in Charlotte, NC?
Yes. Andersen Heating & Cooling lists Emergency HVAC Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Andersen Heating & Cooling (this company) |
77/100 | 4.9★ (1,585+) | 42+ | — | 2.9★ | — |
| 76/100 | 4.9★ (1,010+) | 2+ | — | 3.3★ | — | |
| 74/100 | 4.9★ (350+) | 14+ | — | — | — | |
| 81/100 | 5.0★ (490+) | 50+ | — | 4.5★ | — |
Listed in
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Profile last updated July 4, 2026.