Integrity Heating & Cooling
Charlotte, NC Heat Pump Installation · #8 of 9 · NATE-certified
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 1,010+ reviews
- In business
- 2+ years
- Yelp
- 3.3★ from 30+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Charlotte, NC + 1 nearby
Overview
Editorial review
Specializes in ducted air-source heat pump installations for Charlotte homes. Is an authorized Lennox Premier Dealer. NATE-certified technicians are listed on the team. States same-day service and emergency response availability. Reviews mention quick, efficient technician visits.
Ducted air-source heat pump installation for Charlotte and nearby neighborhoods. Manufacturer Dealer: Lennox Premier Dealer for branded system installs. NATE-certified technicians on staff. Financing: 12-month 0% option (per their site).
Vouched Score breakdown — 76/100
Charlotte, NC Heat Pump Installation average is 81/100. Ranks #8 of 9 listed Heat Pump Installation providers in Charlotte, NC.
Editorial Review
85
44%
Yelp Rating
58
3%
Google Rating
97
16%
Local Search Rank
39
9%
Review Sentiment
70
14%
Years in Business
10
4%
Google Review Volume
81
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Integrity Heating & Cooling compares to the Charlotte average
| Signal | Integrity Heating & Cooling | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 76/100 | 81/100 | -5 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,010+ | 1,930+ | -922 vs avg |
| Years in business | 2+ | 41+ | -39 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 1,010+ reviews)
Self-reported on their website — not independently verified.
- Authorized Lennox Authorized Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
punctualityclear explanationsfast installsefficient repairs
Cons
- Lower Yelp rating than Google (3.3★ vs 4.9★)
- Newer business (2 year(s) in operation)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need heat pump replacement
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You prefer a family-owned operation
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You strongly prefer a long-established firm
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Charlotte, NC home · Pump Install Charlotte, NC home
What Integrity Heating & Cooling publishes about pricing
Financing
-
0% financing
As published: 0% financing"…View our current money saving specials! 12 Month 0% Financing With Approved Credit Ask for more details. This o…"
Estimates
-
Free estimates
As published: Free estimates"…old. Call today to schedule a visit. Print Coupon FREE ESTIMATES For Equipment Replacement Ask for more details. T…"
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Integrity Heating & Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 1,010+ reviews); Authorized Lennox Authorized Dealer; NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates.
What are the cons of Integrity Heating & Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.3★ vs 4.9★); Newer business (2 year(s) in operation).
When should I choose Integrity Heating & Cooling?
Choose them if: You need heat pump replacement; You need same-day or after-hours service; You want manufacturer-warranty installation work; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to Integrity Heating & Cooling?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You strongly prefer a long-established firm; You want a BBB-rated firm specifically.
What is the Vouched Score for Integrity Heating & Cooling?
76/100. Top contributing signals: Google Rating 97/100, Llm Score 85/100, Google Review Count 81/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Integrity Heating & Cooling been in business?
Integrity Heating & Cooling has been operating for 2+ years in Charlotte, NC.
What does heat pump installation service typically cost when working with a Charlotte, NC provider like Integrity Heating & Cooling?
Ducted air-source heat pump + air handler, full system typically runs $7,000–$13,950, and geothermal system — premium alternative runs $13,100–$30,550 in Charlotte, North Carolina. These are area-wide market estimates, not Integrity Heating & Cooling's quotes. For an exact price, request a written estimate from Integrity Heating & Cooling.
What pricing terms does Integrity Heating & Cooling publish on their website?
Integrity Heating & Cooling's website publishes: 0% financing, Free estimates. Promotions and plans change — confirm currently-available terms with Integrity Heating & Cooling before acting.
Does Integrity Heating & Cooling do Heat Pump Service in Charlotte, NC?
Yes. Integrity Heating & Cooling lists Heat Pump Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.
Does Integrity Heating & Cooling do Emergency HVAC Service in Charlotte, NC?
Yes. Integrity Heating & Cooling lists Emergency HVAC Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Integrity Heating & Cooling (this company) |
76/100 | 4.9★ (1,010+) | 2+ | — | 3.3★ | — |
| 77/100 | 4.9★ (1,585+) | 42+ | — | 2.9★ | — | |
| 74/100 | 4.9★ (350+) | 14+ | — | — | — | |
| 81/100 | 5.0★ (490+) | 50+ | — | 4.5★ | — |
Listed in
Explore more
Profile last updated July 4, 2026.