Dilling Heating, Cooling, Plumbing & Electrical
Charlotte, NC Furnace Repair · #5 of 11 · 71+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 6,230+ reviews
- In business
- 71+ years
- Yelp
- 2.4★ from 40+ reviews
- Services
- 2 Furnace Repair services
- Service area
- Charlotte, NC + 1 nearby
Overview
Editorial review
Dilling lists dedicated furnace repair and diagnostics, including common-failure troubleshooting. The company states emergency response and same-day service, advertised as 24/7. Dilling notes flat-rate pricing and financing options on its site. The business traces roots to 1955, about 70+ years serving Charlotte neighborhoods. Google reviewers report fast same-day heat restoration on many furnace calls.
Furnace Repair & Diagnostics in Charlotte, NC, focused on diagnosis-first furnace work. Same-day Service is advertised and Emergency Response is listed as 24/7. Flat-Rate Pricing and Financing Available are noted on the website. Years in business: 70+ years serving Charlotte-area homes.
Vouched Score breakdown — 82/100
Above the Charlotte, NC Furnace Repair average of 79/100. Ranks #5 of 11 listed Furnace Repair providers in Charlotte, NC.
Editorial Review
79
44%
Yelp Rating
35
3%
Google Rating
97
16%
Local Search Rank
86
9%
Review Sentiment
68
14%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Dilling Heating, Cooling, Plumbing & Electrical compares to the Charlotte average
| Signal | Dilling Heating, Cooling, Plu… | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 79/100 | +3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 6,230+ | 1,740+ | +4491 vs avg |
| Years in business | 71+ | 51+ | +20 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 6,230+ reviews)
- Long-established (71+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Flat-rate, upfront pricing
- Specializes in furnace repair
same-day repairsclear diagnosticsfast emergency responseclean job sites
Cons
- Lower Yelp rating than Google (2.4★ vs 4.9★)
- Mixed customer sentiment (score 68/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need gas furnace & combustion repair
- You need furnace tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
Service area
Charlotte, NC home · Repair Charlotte, NC home
What Dilling Heating, Cooling, Plumbing & Electrical publishes about pricing
Maintenance plans
-
Maintenance Program
As published: Maintenance Program"…inancing Areas Served Blog Community Partnerships Maintenance Program Buy Filters Reviews Contact Us Built on Generatio…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…ied in their trade, show up on time, and give you upfront pricing before any work begins. We carry fully stocked tr…"
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Guarantees & credentials
- Licensed Plumbers
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📍
🕒
Call for hours
verify availability when you call: (insert scheduling phone): (add phone number)
Frequently asked questions
What are the pros of Dilling Heating, Cooling, Plumbing & Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 6,230+ reviews); Long-established (71+ years in business); Emergency response: 24/7; Financing available; Flat-rate, upfront pricing; Specializes in furnace repair.
What are the cons of Dilling Heating, Cooling, Plumbing & Electrical?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.4★ vs 4.9★); Mixed customer sentiment (score 68/100).
When should I choose Dilling Heating, Cooling, Plumbing & Electrical?
Choose them if: You need no-heat / emergency furnace repair; You need gas furnace & combustion repair; You need furnace tune-up & maintenance; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Dilling Heating, Cooling, Plumbing & Electrical?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Dilling Heating, Cooling, Plumbing & Electrical?
82/100. Top contributing signals: Years In Business 100/100, Google Review Count 100/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Dilling Heating, Cooling, Plumbing & Electrical been in business?
Dilling Heating, Cooling, Plumbing & Electrical has been operating for 71+ years in Charlotte, NC.
What does furnace repair service typically cost when working with a Charlotte, NC provider like Dilling Heating, Cooling, Plumbing & Electrical?
Furnace service call / diagnostic fee typically runs $65–$175, and hot surface igniter replacement runs $130–$395 in Charlotte, North Carolina. These are area-wide market estimates, not Dilling Heating, Cooling, Plumbing & Electrical's quotes. For an exact price, request a written estimate from Dilling Heating, Cooling, Plumbing & Electrical.
What pricing terms does Dilling Heating, Cooling, Plumbing & Electrical publish on their website?
Dilling Heating, Cooling, Plumbing & Electrical's website publishes: Maintenance Program, Upfront pricing. Promotions and plans change — confirm currently-available terms with Dilling Heating, Cooling, Plumbing & Electrical before acting.
Does Dilling Heating, Cooling, Plumbing & Electrical do Furnace Repair in Charlotte, NC?
Yes. Dilling Heating, Cooling, Plumbing & Electrical lists Furnace Repair among its services and serves Charlotte, NC and Repair Charlotte, NC.
Does Dilling Heating, Cooling, Plumbing & Electrical do Emergency HVAC Service in Charlotte, NC?
Yes. Dilling Heating, Cooling, Plumbing & Electrical lists Emergency HVAC Service among its services and serves Charlotte, NC and Repair Charlotte, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Dilling Heating, Cooling, Plumbing & Electrical (this company) |
82/100 | 4.9★ (6,230+) | 71+ | — | 2.4★ | Gas Valve & Combustion Repair |
| 83/100 | 4.7★ (2,380+) | 54+ | — | — | — | |
| 87/100 | 5.0★ (1,045+) | 17+ | — | 4.4★ | Best Manufacturer-Authorized Repair | |
| 72/100 | 4.8★ (260+) | 82+ | — | 3.9★ | — |
Listed in
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Profile last updated July 5, 2026.