HERO Heating and Air
Mt Pleasant, SC Furnace Repair · 30+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 855+ reviews
- In business
- 30+ years
- Yelp
- 2.8★ from 8 reviews
- Services
- 2 Furnace Repair services
- Service area
- Mt Pleasant, SC + 1 nearby
Overview
Editorial review
HERO Heating and Air advertises 24/7 emergency response for no-heat calls. The company lists a $195/year maintenance plan with priority service. Hero Heating and Air lists 30+ years serving the Low Country. Local reviews report technicians documenting findings with photos and diagnostic notes.
Furnace repair focused on emergency no-heat response in Mount Pleasant and the Low Country. Emergency response is advertised as 24/7 for urgent heating failures. Maintenance plan lists $195/year with priority service and no after-hours fees. Years in business lists 30+ years serving Charleston-area homeowners.
Vouched Score breakdown — 78/100
Editorial Review
76
44%
Yelp Rating
45
3%
Google Rating
97
16%
Local Search Rank
57
9%
Review Sentiment
78
14%
Years in Business
100
4%
Google Review Volume
79
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 855+ reviews)
- Long-established (30+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
punctualityphoto documentationpriority servicequick appointments
Cons
- Lower Yelp rating than Google (2.8★ vs 4.9★)
yelp low rating
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need furnace tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
Consider alternatives if
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
Service area
Mt Pleasant, SC home · Repair Mount Pleasant, SC 2 mi
What HERO Heating and Air publishes about pricing
HOME ABOUT MAINTENANCE PLAN HVAC SERVICES AIR CONDITIONING AC REPAIR AC MAINTENANCE AC INSTALLATION & REPLACEMENT HEATING HEATING MAINTENACE HEATING REPAIR HEATING INSTALLATION & REPLACEMENT INDOOR AIR QUALITY PROPERTY MANAGEMENT PLUMBING PLUMBING & GAS REPAIRS TOILET REPAIR SINK REPAIR SHOWER REPAIR WATER HEATER REPAIR & REPLACEMENT GAS REPAIR CLOGGED DRAIN LINES FINANCING CAREERS REVIEWS CHARLESTON AREA HVAC & PLUMBING Dependable Services in The Low Country [OR] Quick Links Home About Maintena
Contact & hours
Frequently asked questions
What are the pros of HERO Heating and Air?
Based on public records and customer reviews: High Google rating (4.9★ across 855+ reviews); Long-established (30+ years in business); Emergency response: 24/7; Financing available.
What are the cons of HERO Heating and Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.8★ vs 4.9★).
When should I choose HERO Heating and Air?
Choose them if: You need no-heat / emergency furnace repair; You need furnace tune-up & maintenance; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to HERO Heating and Air?
Consider alternatives if: Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for HERO Heating and Air?
78/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 79/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has HERO Heating and Air been in business?
HERO Heating and Air has been operating for 30+ years in Mt Pleasant, SC.
What does furnace repair service typically cost when working with a Mt Pleasant, SC provider like HERO Heating and Air?
Furnace service call / diagnostic fee typically runs $60–$165, and hot surface igniter replacement runs $125–$370 in Mt Pleasant, South Carolina. These are area-wide market estimates, not HERO Heating and Air's quotes. For an exact price, request a written estimate from HERO Heating and Air.
What pricing terms does HERO Heating and Air publish on their website?
HERO Heating and Air's website publishes: MAINTENANCE PLAN. Promotions and plans change — confirm currently-available terms with HERO Heating and Air before acting.
Does HERO Heating and Air do Furnace Repair in Mt Pleasant, SC?
Yes. HERO Heating and Air lists Furnace Repair among its services and serves Mt Pleasant, SC and Repair Mount Pleasant, SC.
Does HERO Heating and Air do Emergency HVAC Service in Mt Pleasant, SC?
Yes. HERO Heating and Air lists Emergency HVAC Service among its services and serves Mt Pleasant, SC and Repair Mount Pleasant, SC.
Listed in
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Profile last updated June 30, 2026.