Horizon Services - Air Conditioning, Heating, Plumbing & Electrical
Concord, NC Furnace Replacement · #3 of 5 · 71+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 71+ years in business
Review sentiment: 86/100
At a glance
- Google rating
- 4.8★ from 700+ reviews
- In business
- 71+ years
- Services
- 2 Furnace Replacement services
- Service area
- Concord, NC + 1 nearby
Overview
Editorial review
Furnace replacement work is listed explicitly, with furnace installation and replacements noted. Dilling reports 70+ years of service after tracing roots to 1955. Financing is available for larger changeouts, per their site. Their site advertises emergency and same-day replacement capability for urgent gas-furnace breakdowns.
Furnace replacement and heating installation across Concord and the Charlotte metropolitan area. Financing available for furnace changeouts, per their site. Emergency and same-day replacement service is advertised. Dilling reports 70+ years in business since 1955.
Vouched Score breakdown — 77/100
Above the Concord, NC Furnace Replacement average of 76/100. Ranks #3 of 5 listed Furnace Replacement providers in Concord, NC.
Editorial Review
73
46%
Google Rating
93
17%
Local Search Rank
38
9%
Review Sentiment
86
15%
Years in Business
100
4%
Google Review Volume
77
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Horizon Services - Air Conditioning, Heating, Plumbing & Electrical compares to the Concord average
| Signal | Horizon Services - Air Condit… | Concord avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 76/100 | +1 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 700+ | 465+ | +235 vs avg |
| Years in business | 71+ | 44+ | +28 vs avg |
Pros
Verified strengths
- High Google rating (4.8★ across 700+ reviews)
- Long-established (71+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
When to choose them — and when to consider alternatives
Choose them if
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 700+ reviews)
- You value a long-tenured local operator (71+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Concord, NC home · Replacement Concord, NC home
What Horizon Services - Air Conditioning, Heating, Plumbing & Electrical publishes about pricing
First Name Last Name Email Phone Zip Code Message By submitting this form and signing up for texts, you consent to receive text messages from Dilling Heating, Cooling, Plumbing, Drains, Electrical, & Generators at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply
Contact & hours
Frequently asked questions
What are the pros of Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Based on public records and customer reviews: High Google rating (4.8★ across 700+ reviews); Long-established (71+ years in business); Emergency response: 24/7; Satisfaction guarantee; Financing available.
When should I choose Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Choose them if: You need same-day furnace replacement; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.8★, 700+ reviews); You value a long-tenured local operator (71+ years in business).
When should I consider alternatives to Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
77/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100+ Review Sentiment 86/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Horizon Services - Air Conditioning, Heating, Plumbing & Electrical been in business?
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical has been operating for 71+ years in Concord, NC.
What does furnace replacement service typically cost when working with a Concord, NC provider like Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Full gas furnace replacement typically runs $2,600–$5,650, and high-efficiency condensing furnace runs $3,950–$8,300 in Concord, North Carolina. These are area-wide market estimates, not Horizon Services - Air Conditioning, Heating, Plumbing & Electrical's quotes. For an exact price, request a written estimate from Horizon Services - Air Conditioning, Heating, Plumbing & Electrical.
What pricing terms does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical publish on their website?
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical's website publishes: Maintenance Program. Promotions and plans change — confirm currently-available terms with Horizon Services - Air Conditioning, Heating, Plumbing & Electrical before acting.
Does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical do Furnace Replacement in Concord, NC?
Yes. Horizon Services - Air Conditioning, Heating, Plumbing & Electrical lists Furnace Replacement among its services and serves Concord, NC and Replacement Concord, NC.
Does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical do Emergency HVAC Service in Concord, NC?
Yes. Horizon Services - Air Conditioning, Heating, Plumbing & Electrical lists Emergency HVAC Service among its services and serves Concord, NC and Replacement Concord, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical (this company) |
77/100 | 4.8★ (700+) | 71+ | — | — | — |
| 75/100 | 4.9★ (455+) | 49+ | — | 3.8★ | Best Manufacturer-Authorized Installer | |
| 69/100 | 5.0★ (95+) | — | — | — | — | |
| 81/100 | 4.9★ (700+) | 21+ | — | 4.4★ | Best for Gas Furnace Replacement Best for Commercial Furnace Replacement |
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Profile last updated July 5, 2026.