Horizon Services - Air Conditioning, Heating, Plumbing & Electrical
Concord, NC Heat Pump Installation · #6 of 8 · 71+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 71+ years in business
Review sentiment: 90/100
At a glance
- Google rating
- 4.8★ from 700+ reviews
- In business
- 71+ years
- Service area
- Concord, NC + 1 nearby
Overview
Editorial review
Horizon Services notes a partnership with Dilling, serving the Carolinas since 1955. Horizon Services reports an A+ rating from the BBB. Horizon Services serves Concord and the greater Charlotte metro. Horizon Services advertises emergency response availability. Horizon Services lists financing options and a maintenance program.
Home HVAC specialist serving the Charlotte metro, listing AC and heating installation work. Years in business: 70+ years serving the Carolinas. Emergency response availability is advertised, with around-the-clock dispatch noted. BBB A+ rating is listed on their site.
Vouched Score breakdown — 77/100
Concord, NC Heat Pump Installation average is 78/100. Ranks #6 of 8 listed Heat Pump Installation providers in Concord, NC.
Editorial Review
71
46%
Google Rating
93
17%
Local Search Rank
42
9%
Review Sentiment
90
15%
Years in Business
100
4%
Google Review Volume
77
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Horizon Services - Air Conditioning, Heating, Plumbing & Electrical compares to the Concord average
| Signal | Horizon Services - Air Condit… | Concord avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 78/100 | -1 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 700+ | 980+ | -278 vs avg |
| Years in business | 71+ | 43+ | +28 vs avg |
Pros
Verified strengths
- High Google rating (4.8★ across 700+ reviews)
- Long-established (71+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
When to choose them — and when to consider alternatives
Choose them if
- You want a top-rated provider with substantial review history (4.8★, 700+ reviews)
- You value a long-tenured local operator (71+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Service area
Concord, NC home · Pump Install Concord, NC home
What Horizon Services - Air Conditioning, Heating, Plumbing & Electrical publishes about pricing
First Name Last Name Email Phone Zip Code Message By submitting this form and signing up for texts, you consent to receive text messages from Dilling Heating, Cooling, Plumbing, Drains, Electrical, & Generators at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply
Contact & hours
Frequently asked questions
What are the pros of Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Based on public records and customer reviews: High Google rating (4.8★ across 700+ reviews); Long-established (71+ years in business); Emergency response: 24/7.
When should I choose Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Choose them if: You want a top-rated provider with substantial review history (4.8★, 700+ reviews); You value a long-tenured local operator (71+ years in business).
When should I consider alternatives to Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
77/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100+ Review Sentiment 90/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Horizon Services - Air Conditioning, Heating, Plumbing & Electrical been in business?
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical has been operating for 71+ years in Concord, NC.
What does heat pump installation service typically cost when working with a Concord, NC provider like Horizon Services - Air Conditioning, Heating, Plumbing & Electrical?
Ducted air-source heat pump + air handler, full system typically runs $7,000–$13,950, and geothermal system — premium alternative runs $13,100–$30,550 in Concord, North Carolina. These are area-wide market estimates, not Horizon Services - Air Conditioning, Heating, Plumbing & Electrical's quotes. For an exact price, request a written estimate from Horizon Services - Air Conditioning, Heating, Plumbing & Electrical.
What pricing terms does Horizon Services - Air Conditioning, Heating, Plumbing & Electrical publish on their website?
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical's website publishes: Maintenance Program. Promotions and plans change — confirm currently-available terms with Horizon Services - Air Conditioning, Heating, Plumbing & Electrical before acting.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Horizon Services - Air Conditioning, Heating, Plumbing & Electrical (this company) |
77/100 | 4.8★ (700+) | 71+ | — | — | — |
| 81/100 | 4.9★ (455+) | 49+ | — | 3.8★ | Best for New System Installation | |
| 75/100 | 4.9★ (265+) | 67+ | — | 4.3★ | — | |
| 69/100 | 5.0★ (95+) | — | — | — | — |
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Profile last updated July 4, 2026.