HEP Plumbing
Kingsport, TN Furnace Replacement · #3 of 6
At a glance
- Google rating
- 5.0★ from 170+ reviews
- Services
- 2 Furnace Replacement services
- Service area
- Kingsport, TN + 1 nearby
Overview
HEP Plumbing advertises furnace replacement and gas-furnace work in Kingsport. HEP states they give an upfront flat-rate price before work begins. Kingsport's seasonal cold snaps make rapid furnace response important for local homeowners. HEP notes technicians are background-checked and available for emergency calls.
Plumbing contractor that advertises gas furnace replacement and same-day furnace changeouts in Kingsport. HEP advertises emergency response available 24/7 for urgent heating failures. The company states they provide an upfront flat-rate price before work begins. HEP notes technicians are background-checked and offers a satisfaction guarantee.
Vouched Score breakdown — 80/100
Above the Kingsport, TN Furnace Replacement average of 73/100. Ranks #3 of 6 listed Furnace Replacement providers in Kingsport, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How HEP Plumbing compares to the Kingsport average
| Signal | HEP Plumbing | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 72/100 | +8 vs avg |
| Google rating | 5.0★ | 4.7★ | +0.3 vs avg |
| Review volume | 170+ | 850+ | -681 vs avg |
What customers say
Pros
- High Google rating (5.0★ across 170+ reviews)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You need same-day furnace replacement
- You need same-day or after-hours service
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Kingsport, TN home · Replacement Kingsport, TN home
What HEP Plumbing publishes about pricing
Maintenance plans
-
maintenance program
As published: maintenance program"…ams One service visit solves today’s emergency; a maintenance program forestalls tomorrow’s. HEP designs preventive pla…"
Pricing model
-
Transparent pricing
As published: Transparent pricing"…t Expertise Fast 24/7 Emergency Response Upfront, Transparent Pricing Comprehensive Plumbing Solutions HEP Plumbing HEP…" -
Upfront pricing
As published: Upfront pricing"…e around the clock to help when you need us most. Upfront Pricing No surprises. We provide clear, detailed estimate…"
Guarantees & credentials
- Satisfaction guaranteed
- Licensed
- Licensed plumbers
- Licensed technicians
- Licensed plumber
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of HEP Plumbing?
When should I choose HEP Plumbing?
When should I consider alternatives to HEP Plumbing?
What is the Vouched Score for HEP Plumbing?
What does furnace replacement service typically cost when working with a Kingsport, TN provider like HEP Plumbing?
What pricing terms does HEP Plumbing publish on their website?
Does HEP Plumbing do Furnace Replacement in Kingsport, TN?
Does HEP Plumbing do Emergency HVAC Service in Kingsport, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
HEP Plumbing (this company) |
80/100 | 5.0★ (170+) | — | — | — | — |
| 57/100 | 5.0★ (70+) | 30+ | — | — | Best for Commercial Furnace Replacement | |
| 85/100 | 4.9★ (485+) | 37+ | — | — | Best for High-Efficiency (95%+ AFUE) Upgrades Best for Furnace + AC Changeout Best Manufacturer-Authorized Installer |
|
| 57/100 | 4.0★ (165+) | 33+ | — | — | — |
Listed in
Explore more
Profile last updated July 8, 2026.