HEP Plumbing
Kingsport, TN HVAC · #3 of 9
At a glance
- Google rating
- 5.0★ from 170+ reviews
- Services
- 1 HVAC service
- Service area
- Kingsport, TN
Overview
HEP Plumbing states 24/7 emergency response for urgent calls. The company lists flat-rate pricing and upfront estimates. HEP Plumbing notes background-checked technicians and stocked service vans. Local Kingsport winters and older plumbing lines make rapid response important here. Reviewers describe clear explanations and quick same-day fixes in neighborhood jobs.
HEP Plumbing handles plumbing repairs and tankless water heater installs in Kingsport, TN. Emergency Response: HEP Plumbing states 24/7 emergency availability. Background Checked: the site lists background-checked technicians and stocked service vans. Flat-Rate Pricing: the website lists upfront, flat-rate pricing and clear estimates.
Vouched Score breakdown — 76/100
Above the Kingsport, TN HVAC average of 71/100. Ranks #3 of 9 listed HVAC providers in Kingsport, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How HEP Plumbing compares to the Kingsport average
| Signal | HEP Plumbing | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 76/100 | 71/100 | +5 vs avg |
| Google rating | 5.0★ | 4.7★ | +0.3 vs avg |
| Review volume | 170+ | 615+ | -446 vs avg |
What customers say
Pros
- High Google rating (5.0★ across 170+ reviews)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Satisfaction guarantee
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Kingsport, TN home
What HEP Plumbing publishes about pricing
Maintenance plans
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maintenance program
As published: maintenance program"…ams One service visit solves today’s emergency; a maintenance program forestalls tomorrow’s. HEP designs preventive pla…"
Pricing model
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Transparent pricing
As published: Transparent pricing"…t Expertise Fast 24/7 Emergency Response Upfront, Transparent Pricing Comprehensive Plumbing Solutions HEP Plumbing HEP…" -
Upfront pricing
As published: Upfront pricing"…e around the clock to help when you need us most. Upfront Pricing No surprises. We provide clear, detailed estimate…"
Guarantees & credentials
- Satisfaction guaranteed
- Licensed
- Licensed plumbers
- Licensed technicians
- Licensed plumber
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of HEP Plumbing?
When should I consider alternatives to HEP Plumbing?
What is the Vouched Score for HEP Plumbing?
What does HVAC service typically cost when working with a Kingsport, TN provider like HEP Plumbing?
What pricing terms does HEP Plumbing publish on their website?
Does HEP Plumbing do Emergency HVAC Service in Kingsport, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
HEP Plumbing (this company) |
76/100 | 5.0★ (170+) | — | — | — | — |
| 64/100 | 4.5★ (260+) | 20+ | — | 2.8★ | Best for Furnace Repair | |
| 75/100 | 5.0★ (70+) | 30+ | — | — | — | |
| 83/100 | 4.9★ (480+) | 37+ | — | 2.8★ | Highest Vouched Score Best for New System Installation Best for Heat Pumps |
Listed in
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Profile last updated July 6, 2026.