HEP Plumbing
Kingsport, TN Heat Pump Installation · #3 of 6
Overview
HEP Plumbing states emergency response is available 24/7 for urgent jobs. HEP Plumbing notes technicians are background-checked and licensed. HEP Plumbing advertises upfront, flat-rate pricing before work begins. Kingsport's older homes and seasonal freezes often need fast plumbing fixes HEP serves locally.
Local Kingsport plumbers handling residential repairs, installs, and emergency calls. Emergency Response: 24/7 (advertised) for after-hours plumbing issues. Background-checked technicians ready with stocked vans and licensed credentials. Flat-rate pricing is advertised with an upfront price before work begins.
Vouched Score breakdown — 78/100
Above the Kingsport, TN Heat Pump Installation average of 77/100. Ranks #3 of 6 listed Heat Pump Installation providers in Kingsport, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How HEP Plumbing compares to the Kingsport average
| Signal | HEP Plumbing | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 77/100 | +1 vs avg |
| Google rating | 5.0★ | 4.7★ | +0.3 vs avg |
| Review volume | 170+ | 850+ | -681 vs avg |
What customers say
Pros
- High Google rating (5.0★ across 170+ reviews)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Satisfaction guarantee
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You want a BBB-rated firm specifically
Service area
Kingsport, TN home · Pump Install Kingsport, TN home
What HEP Plumbing publishes about pricing
Maintenance plans
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maintenance program
As published: maintenance program"…ams One service visit solves today’s emergency; a maintenance program forestalls tomorrow’s. HEP designs preventive pla…"
Pricing model
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Transparent pricing
As published: Transparent pricing"…t Expertise Fast 24/7 Emergency Response Upfront, Transparent Pricing Comprehensive Plumbing Solutions HEP Plumbing HEP…" -
Upfront pricing
As published: Upfront pricing"…e around the clock to help when you need us most. Upfront Pricing No surprises. We provide clear, detailed estimate…"
Guarantees & credentials
- Satisfaction guaranteed
- Licensed
- Licensed plumbers
- Licensed technicians
- Licensed plumber
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of HEP Plumbing?
When should I consider alternatives to HEP Plumbing?
What is the Vouched Score for HEP Plumbing?
What does heat pump installation service typically cost when working with a Kingsport, TN provider like HEP Plumbing?
What pricing terms does HEP Plumbing publish on their website?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
HEP Plumbing (this company) |
78/100 | 5.0★ (170+) | — | — | — | — |
| 78/100 | 5.0★ (70+) | 30+ | — | — | — | |
| 85/100 | 4.9★ (485+) | 37+ | — | — | — | |
| 62/100 | 4.0★ (165+) | 33+ | — | — | — |
Listed in
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Profile last updated July 7, 2026.