HEP Plumbing
Kingsport, TN Furnace Repair · #3 of 5
At a glance
- Google rating
- 5.0★ from 170+ reviews
- Services
- 1 Furnace Repair service
- Service area
- Kingsport, TN + 1 nearby
Overview
HEP Plumbing advertises emergency response with same-day availability for no-heat calls. Their site lists background-checked technicians and stocked service vans. The company states flat-rate, upfront pricing before work begins. Kingsport winters bring cold nights, and local crews report stocking common parts for same-day fixes. Online listings show HEP serving the Tri-Cities area from a nearby Kingsport address.
HEP Plumbing lists emergency no-heat repair alongside residential plumbing in Kingsport. Background-checked technicians are reported, with vans stocked for many repairs. Flat-rate, upfront pricing is advertised before work begins. Same-day emergency availability is reported for urgent heating or plumbing issues. A satisfaction guarantee is advertised on their site.
Vouched Score breakdown — 79/100
Above the Kingsport, TN Furnace Repair average of 76/100. Ranks #3 of 5 listed Furnace Repair providers in Kingsport, TN.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How HEP Plumbing compares to the Kingsport average
| Signal | HEP Plumbing | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 76/100 | +3 vs avg |
| Google rating | 5.0★ | 4.7★ | +0.3 vs avg |
| Review volume | 170+ | 985+ | -814 vs avg |
What customers say
Pros
- High Google rating (5.0★ across 170+ reviews)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You need no-heat / emergency furnace repair
- You need same-day or after-hours service
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Kingsport, TN home · Repair Kingsport, TN home
What HEP Plumbing publishes about pricing
Maintenance plans
-
maintenance program
As published: maintenance program"…ams One service visit solves today’s emergency; a maintenance program forestalls tomorrow’s. HEP designs preventive pla…"
Pricing model
-
Transparent pricing
As published: Transparent pricing"…t Expertise Fast 24/7 Emergency Response Upfront, Transparent Pricing Comprehensive Plumbing Solutions HEP Plumbing HEP…" -
Upfront pricing
As published: Upfront pricing"…e around the clock to help when you need us most. Upfront Pricing No surprises. We provide clear, detailed estimate…"
Guarantees & credentials
- Satisfaction guaranteed
- Licensed
- Licensed plumbers
- Licensed technicians
- Licensed plumber
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of HEP Plumbing?
When should I choose HEP Plumbing?
When should I consider alternatives to HEP Plumbing?
What is the Vouched Score for HEP Plumbing?
What does furnace repair service typically cost when working with a Kingsport, TN provider like HEP Plumbing?
What pricing terms does HEP Plumbing publish on their website?
Does HEP Plumbing do Emergency HVAC Service in Kingsport, TN?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
HEP Plumbing (this company) |
79/100 | 5.0★ (170+) | — | — | — | Most Transparent Pricing |
| 73/100 | 5.0★ (70+) | 30+ | — | — | Best for Commercial Furnace Repair | |
| 84/100 | 4.9★ (485+) | 37+ | — | — | Best for Gas Valve & Combustion Repair Best NATE-Certified Shop Best Manufacturer-Authorized Repair |
|
| 60/100 | 4.0★ (165+) | 33+ | — | — | — |
Listed in
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Profile last updated July 8, 2026.