McLain Heating, Cooling, and Electrical
Kingsport, TN Furnace Repair · #2 of 5 · NATE-certified · 37+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 37+ years in business
NATE-certified
Review sentiment: 92/100
At a glance
- Google rating
- 4.9★ from 485+ reviews
- In business
- 37+ years
- Services
- 3 Furnace Repair services
- Service area
- Kingsport, TN + 1 nearby
Overview
Editorial review
furnace repair specialization is emphasized with detailed diagnostics and parts-level troubleshooting, per their site. McLain states NATE-certified technicians and multiple manufacturer dealer partnerships. The company advertises same-day service and 24/7 emergency response for no-heat calls. Kingsport's cold mountain winters make quick emergency repairs especially important locally. Review counts show a large base of recent customer experiences praising rapid response.
Furnace repair and emergency heating service for homes in Kingsport and the Tri-Cities area. NATE-certified technicians are listed on their site. Manufacturer dealer partnerships include Lennox, Mitsubishi Electric, and York. 35+ years in business and 24/7 emergency response are advertised.
Vouched Score breakdown — 84/100
Above the Kingsport, TN Furnace Repair average of 76/100. Ranks #2 of 5 listed Furnace Repair providers in Kingsport, TN.
Editorial Review
76
46%
Google Rating
97
17%
Local Search Rank
93
9%
Review Sentiment
92
15%
Years in Business
100
4%
Google Review Volume
73
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How McLain Heating, Cooling, and Electrical compares to the Kingsport average
| Signal | McLain Heating, Cooling, and … | Kingsport avg | Delta |
|---|---|---|---|
| Vouched Score | 84/100 | 76/100 | +8 vs avg |
| Google rating | 4.9★ | 4.7★ | +0.2 vs avg |
| Review volume | 485+ | 985+ | -500 vs avg |
| Years in business | 37+ | 46+ | -9 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 485+ reviews)
- Long-established (37+ years in business)
Self-reported on their website — not independently verified.
- Authorized York Diamond Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Maintenance plans available
- Specializes in furnace repair
fast emergency responseclear diagnosticsknowledgeable technicianson-time arrivals
Cons
What reviewers flag
rating divergenceyelp complaints
When to choose them — and when to consider alternatives
Choose them if
- You need furnace tune-up & maintenance
- You need no-heat / emergency furnace repair
- You need gas furnace & combustion repair
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp complaints would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
- HVAC Maintenance Plans
Service area
Kingsport, TN home · Repair Kingsport, TN home
What McLain Heating, Cooling, and Electrical publishes about pricing
Financing
-
Financing available
As published: Financing available"…pair Commercial HVAC Indoor Air Quality Resources Financing Available Maintenance Plans Service Areas Book online Exper…" -
0% financing
As published: 0% financing"…regardless of their current financial situation. 0% Interest Options Extended Terms Quick Approval Multiple Cr…"
Guarantees & credentials
- Licensed electricians
- Licensed
- State licensed technicians
- Fully insured
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of McLain Heating, Cooling, and Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 485+ reviews); Long-established (37+ years in business); Authorized York Diamond Dealer; NATE-certified technicians; Emergency response: 24/7; Financing available; Maintenance plans available; Specializes in furnace repair.
When should I choose McLain Heating, Cooling, and Electrical?
Choose them if: You need furnace tune-up & maintenance; You need no-heat / emergency furnace repair; You need gas furnace & combustion repair; You need same-day or after-hours service; You want manufacturer-warranty installation work.
When should I consider alternatives to McLain Heating, Cooling, and Electrical?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp complaints would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for McLain Heating, Cooling, and Electrical?
84/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Position 93/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has McLain Heating, Cooling, and Electrical been in business?
McLain Heating, Cooling, and Electrical has been operating for 37+ years in Kingsport, TN.
What does furnace repair service typically cost when working with a Kingsport, TN provider like McLain Heating, Cooling, and Electrical?
Furnace service call / diagnostic fee typically runs $60–$160, and hot surface igniter replacement runs $120–$365 in Kingsport, Tennessee. These are area-wide market estimates, not McLain Heating, Cooling, and Electrical's quotes. For an exact price, request a written estimate from McLain Heating, Cooling, and Electrical.
What pricing terms does McLain Heating, Cooling, and Electrical publish on their website?
McLain Heating, Cooling, and Electrical's website publishes: Financing available. Promotions and plans change — confirm currently-available terms with McLain Heating, Cooling, and Electrical before acting.
Does McLain Heating, Cooling, and Electrical do Furnace Repair in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists Furnace Repair among its services and serves Kingsport, TN and Repair Kingsport, TN.
Does McLain Heating, Cooling, and Electrical do Emergency HVAC Service in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists Emergency HVAC Service among its services and serves Kingsport, TN and Repair Kingsport, TN.
Does McLain Heating, Cooling, and Electrical do HVAC Maintenance Plans in Kingsport, TN?
Yes. McLain Heating, Cooling, and Electrical lists HVAC Maintenance Plans among its services and serves Kingsport, TN and Repair Kingsport, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
McLain Heating, Cooling, and Electrical (this company) |
84/100 | 4.9★ (485+) | 37+ | — | — | Gas Valve & Combustion Repair NATE-Certified Shop Manufacturer-Authorized Repair |
| 60/100 | 4.0★ (165+) | 33+ | — | — | — | |
| 73/100 | 5.0★ (70+) | 30+ | — | — | Best for Commercial Furnace Repair | |
| 76/100 | 4.7★ (435+) | 57+ | — | — | — |
Listed in
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Profile last updated July 8, 2026.