O'Brien Service Company
Wilmington, NC Furnace Replacement · #2 of 8 · 45+ yrs
At a glance
- Google rating
- 4.9★ from 1,430+ reviews
- In business
- 45+ years
- Yelp
- 4.1★ from 50+ reviews
- Services
- 2 Furnace Replacement services
- Service area
- Wilmington, NC + 1 nearby
Overview
High-efficiency furnaces and condensing options are listed on O'Brien's site. The company notes same-day emergency response for urgent heating failures. O'Brien Service Company states over 7,000 combined training hours among staff. The firm has been family-owned since 1981, serving coastal Wilmington area heating needs. Local coastal humidity makes correct venting and condensate management especially important here.
Residential and commercial furnace replacement and HVAC services around Wilmington, NC. High-efficiency furnaces are listed, including condensing options and efficiency tiers. Emergency Response: same-day service is advertised for urgent heating failures. Family-owned business with 45+ years in the Wilmington area since 1981.
Vouched Score breakdown — 82/100
Above the Wilmington, NC Furnace Replacement average of 81/100. Ranks #2 of 8 listed Furnace Replacement providers in Wilmington, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How O'Brien Service Company compares to the Wilmington average
| Signal | O'Brien Service Company | Wilmington avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 81/100 | +1 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,430+ | 1,350+ | +83 vs avg |
| Years in business | 45+ | 31+ | +14 vs avg |
What customers say
Pros
- High Google rating (4.9★ across 1,430+ reviews)
- Long-established (45+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,430+ reviews)
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Wilmington, NC home · Replacement Wilmington, NC home
What O'Brien Service Company publishes about pricing
Pricing model
-
No hidden fees
As published: No hidden fees"…modate our needs. We received a fair quote with no hidden fees and stuck to it. I cannot say enough good things…"
Estimates
-
Free estimates
As published: Free estimates"…k with you to understand your needs and provide a free estimate before any work begins. Our Full Range of Service…"
Guarantees & credentials
- Licensed
- Licensed electrician
- Licensed technicians
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of O'Brien Service Company?
When should I choose O'Brien Service Company?
When should I consider alternatives to O'Brien Service Company?
What is the Vouched Score for O'Brien Service Company?
How long has O'Brien Service Company been in business?
What does furnace replacement service typically cost when working with a Wilmington, NC provider like O'Brien Service Company?
What pricing terms does O'Brien Service Company publish on their website?
Does O'Brien Service Company do Furnace Replacement in Wilmington, NC?
Does O'Brien Service Company do Emergency HVAC Service in Wilmington, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
O'Brien Service Company (this company) |
82/100 | 4.9★ (1,430+) | 45+ | — | 4.1★ | High-Efficiency (95%+ AFUE) Upgrades |
| 77/100 | 4.9★ (915+) | 9+ | — | — | — | |
| 81/100 | 4.9★ (1,625+) | — | — | 2.6★ | — | |
| 82/100 | 4.9★ (1,370+) | — | — | 4.3★ | — |
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Profile last updated July 5, 2026.