Winsupply El Paso
El Paso, TX Heat Pump Installation · #15 of 16 · 70+ yrs
At a glance
- Google rating
- 4.5★ from 100+ reviews
- In business
- 70+ years
- Services
- 1 Heat Pump Installation service
- Service area
- El Paso, TX + 1 nearby
Overview
Winsupply El Paso notes a 32,000 square-foot warehouse stocked for contractors. The company states same-day service is available. Winsupply El Paso reports roots back to 1956, about 70+ years in operation. Local builders in El Paso rely on their parts availability for fast job turnaround.
Parts supplier to HVAC contractors in El Paso, focused on furnace and air conditioner parts. Warehouse: 32,000 square feet stocked for local crews. Founded 1956, about 70+ years supplying the region. Advertises same-day service for in-person parts and support.
Vouched Score breakdown — 59/100
El Paso, TX Heat Pump Installation average is 73/100. Ranks #15 of 16 listed Heat Pump Installation providers in El Paso, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Winsupply El Paso compares to the El Paso average
| Signal | Winsupply El Paso | El Paso avg | Delta |
|---|---|---|---|
| Vouched Score | 59/100 | 71/100 | -12 vs avg |
| Google rating | 4.5★ | 4.6★ | -0.1 vs avg |
| Review volume | 100+ | 490+ | -390 vs avg |
| Years in business | 70+ | 36+ | +34 vs avg |
What customers say
"poor customer service . I was not aknowlede until 15 to 20 min after I walked in. I purchase a master cooler motor I only used it for 3 monrhs . when I started the AC this year, the motor did not start company would not replace or give me credit for this motor. I am very disappointed and will not be returning..."
— Robert Martinez · May 28, 2025 · Google Reviews"The customer service is some of the worst I’ve experienced with HVAC suppliers."
— Valerie Moore · Sep 29, 2025 · Google Reviews"Very friendly personnel fast service"
— William Valtierra · Jul 26, 2025 · Google Reviews"The gentleman behind the desk greeted us with a smile and helped us with our request for AC registers. We were in and out in 5 minutes. A+ service."
— Sherlynn Muckelroy · Jun 11, 2025 · Google Reviews"They had the parts I needed in stock. Fast service and great prices. Saved hundreds form being able to do the work on my own."
— Dennis Reyes · Jul 26, 2023 · Google ReviewsPros & cons
- Long-established (70+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- poor customer service . I was not aknowlede until 15 to 20 min after I walked in. I purchase a master cooler motor I only used it for 3 monrhs . when I started the AC this year, the motor did not sta…
- The customer service is some of the worst I’ve experienced with HVAC suppliers.
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You value a long-tenured local operator (70+ years in business)
- Reports of customer service would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
El Paso, TX home · Pump Install El Paso, TX home
Contact & hours
| Monday | 7:00 AM – 4:00 PM |
|---|---|
| Tuesday | 7:00 AM – 4:00 PM |
| Wednesday | 7:00 AM – 4:00 PM |
| Thursday | 7:00 AM – 4:00 PM |
| Friday | 7:00 AM – 4:00 PM |
| Saturday | 8:00 AM – 12:00 PM |
| Sunday | Closed |
Frequently asked questions
What are the pros of Winsupply El Paso?
When should I choose Winsupply El Paso?
When should I consider alternatives to Winsupply El Paso?
What is the Vouched Score for Winsupply El Paso?
How long has Winsupply El Paso been in business?
What does heat pump installation service typically cost when working with a El Paso, TX provider like Winsupply El Paso?
Does Winsupply El Paso do Emergency HVAC Service in El Paso, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Winsupply El Paso (this company) |
59/100 | 4.5★ (100+) | 70+ | — | — | — |
| 63/100 | 4.4★ (140+) | 25+ | — | — | — | |
| 82/100 | 4.6★ (645+) | 46+ | A+ ✓ | — | — | |
| 72/100 | 4.9★ (125+) | 9+ | — | — | — |
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Profile last updated June 24, 2026.