CTR Services Air Conditioning & Heating
Killeen, TX Heat Pump Installation · #4 of 10 · 25+ yrs
At a glance
- Google rating
- 4.9★ from 400+ reviews
- In business
- 25+ years
- Services
- 1 Heat Pump Installation service
- Service area
- Killeen, TX + 1 nearby
Overview
Flat-rate pricing with upfront estimates, per their site.
CTR Services Air Conditioning & Heating handles AC installation, repair, and heating services across Central Texas. Tenure: 25+ years serving the region. Background-checked technicians, drug tested and licensed, per their site. Emergency service available (24/7 advertised).
Vouched Score breakdown — 81/100
Above the Killeen, TX Heat Pump Installation average of 78/100. Ranks #4 of 10 listed Heat Pump Installation providers in Killeen, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How CTR Services Air Conditioning & Heating compares to the Killeen average
| Signal | CTR Services Air Conditioning… | Killeen avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 78/100 | +3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 400+ | 310+ | +92 vs avg |
| Years in business | 25+ | 25+ | matches city average |
What customers say
"I recently had another well known company come out and service my HVAC system and I was told that I needed a new unit, coil, etc. Something didn't sit right with me so before I went with their $7,000-$14,000 repair I got a second opinion. Michelle came out, did a very thorough inspection of everything and told me in detail exactly what was going on. What really made me feel comfortable was she took pictures and sho…"
— Beautiful Soul · Apr 24, 2026 · Google Reviews"I have used CTR several times now from normal tune ups to repairs. Finally bit the bullet and hand them replacement my 14 year old AC unit. They have always been fast, professional, and knowledgeable. Always giving me options that will fit my budget and needs at that moment. I would highly recommend them to anyone needing AC work."
— Jlh Hemi · Jun 4, 2026 · Google Reviews"Service was fast and the techs were very friendly and helpful. A/C runs like new again. After my last company going out of business CTR is now my go to HVAC company. Thank you so much!"
— Shane Kenyon · Jun 3, 2026 · Google Reviews"Outstanding service, from the phone call setting up the appointment, to the service provided. I called and got serviced in the same day. Our technician, Scott, was very professional, knowledgeable and reassuring."
— Keshawn J. · Apr 1, 2026 · Google Reviews"I can't say enough about CTR services! We needed a new upstairs AC unit and they went above and beyond for us! We have a home warranty and we request them everytime we need air conditioning and heating services! They will be our first choice if we need this service in the future! The service technicians are professional and courteous! We have had nothing but great experiences with this company. Highly recommend!"
— Gary Wagnon · May 4, 2023 · Google ReviewsPros & cons
- High Google rating (4.9★ across 400+ reviews)
- Long-established (25+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (25+ years in business)
- Reports of incomplete repair would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Killeen, TX home · Pump Install Killeen, TX home
What CTR Services Air Conditioning & Heating publishes about pricing
Maintenance plans
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Comfort Plan
As published: COMFORT PLAN"…small thanks for a big commitment JOIN OUR HEROES COMFORT PLAN Are you currently serving in the Armed Forces or…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…a week. We are there when you need us. - We Offer Upfront Pricing – before we start any work, we discuss all of you…"
Contact & hours
Frequently asked questions
What are the pros of CTR Services Air Conditioning & Heating?
When should I choose CTR Services Air Conditioning & Heating?
When should I consider alternatives to CTR Services Air Conditioning & Heating?
What is the Vouched Score for CTR Services Air Conditioning & Heating?
How long has CTR Services Air Conditioning & Heating been in business?
What does heat pump installation service typically cost when working with a Killeen, TX provider like CTR Services Air Conditioning & Heating?
What pricing terms does CTR Services Air Conditioning & Heating publish on their website?
Does CTR Services Air Conditioning & Heating do Emergency HVAC Service in Killeen, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
CTR Services Air Conditioning & Heating (this company) |
81/100 | 4.9★ (400+) | 25+ | — | — | — |
| 77/100 | 4.9★ (240+) | 15+ | — | — | — | |
| 74/100 | 5.0★ (115+) | 14+ | A- | — | — | |
| 83/100 | 5.0★ (350+) | 19+ | A+ ✓ | — | — |
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Profile last updated June 24, 2026.