CHILL Air
Killeen, TX HVAC · #13 of 13 · 10+ yrs
At a glance
- Google rating
- 4.6★ from 70+ reviews
- In business
- 10+ years
- Services
- 3 HVAC services
- Service area
- Killeen, TX
- Phone
- +1-254-922-0516
Overview
CHILL Air stands out for emergency AC repair, with multiple reviewers citing late-night, same-day site visits. Shane, the lead technician, consistently earns praise for diagnosing complex cooling issues that other local companies missed. Operating in the intense Central Texas heat, this provider focuses on restoring indoor comfort quickly and affordably. Homeowners frequently highlight the transparent, cost-effective pricing model compared to larger regional competitors. This technician’s commitment to thorough system service and preventative maintenance builds long-term reliability for local residential systems.
CHILL Air specializes in emergency HVAC repair for homeowners throughout the Killeen area. Shane, the lead technician, states he provides same-day service for urgent cooling failures, often arriving outside standard business hours. Reviewers report he frequently performs comprehensive system diagnostics, including coil cleaning and drain line clearing, at a lower cost than regional competitors. This company lists flat-rate pricing for repair services, aiming to provide cost-effective solutions for residential climate control issues.
Vouched Score breakdown — 65/100
Killeen, TX HVAC average is 80/100. Ranks #13 of 13 listed HVAC providers in Killeen, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How CHILL Air compares to the Killeen average
| Signal | CHILL Air | Killeen avg | Delta |
|---|---|---|---|
| Vouched Score | 65/100 | 80/100 | -15 vs avg |
| Google rating | 4.6★ | 4.8★ | -0.2 vs avg |
| Review volume | 70+ | 270+ | -199 vs avg |
| Years in business | 10+ | 20+ | -10 vs avg |
What customers say
"Shane responded to a drain line being backed up at my house promptly, he went the extra mile to not only clean the drains completely out but wash the coils and completely service the AC unit. I'd recommend Chill AC to anyone with issues with their system and will continue to use this company in the future. The cost was a fraction to what most places charge. Shane was exceptional and seemed to genuinely want to help…"
— Michael Catania · Jul 6, 2023 · Google Reviews"Shane was absolutely awesome he came out at 9pm to help me get my ac working when 12 other companies told me that they wouldn't come out. His pricing was awesome and he was overall just amazing. I definitely will use him for any and all A/C service from now on. I strongly recommend Shane and his company to everyone I know for A/c service now."
— Tiffani Fanguy · Jun 5, 2022 · Google Reviews"Shane was very polite and professional when we called with an emergency repair need. He saw us same day despite the afternoon call, was there when he said he would be, gave a courtesy eta call, and came prepared with everything he thought he could need based on the complaint to streamline the repair. Fast, efficient, and very reasonably priced. Best of all, our house is cool again! Thanks Shane!"
— Sara Janidlo · Apr 11, 2022 · Google Reviews"I wish I could give more than 5 stars. Shane was the only technician I called who didn’t attempt to schedule my emergency service call the following day. He promised to not go home until he had our A/C working properly. In addition, his service fee was over $100 less than most competitors. Upon arrival, Shane was friendly and professional. He quickly diagnosed the issue, along with sharing a few preventative mainten…"
— Corey Johnson · Jun 9, 2022 · Google Reviews"First off, I want to begin with I have had many technicians come through my house and I have never met anyone I can confidently trust not to screw us over or provide less quality work for a quick buck. Additionally, Shane is extremely knowledgeable and experienced. Shane provides the best quality of business from the moment he answers the phone until the end of a project. With this said, I have called Shane before…"
— Lisa B · Jul 26, 2022 · Google ReviewsPros
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
- Specializes in emergency
When to choose them — and when to consider alternatives
- You need emergency AC repair
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Killeen, TX home
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of CHILL Air?
When should I choose CHILL Air?
When should I consider alternatives to CHILL Air?
What is the Vouched Score for CHILL Air?
How long has CHILL Air been in business?
How can I contact CHILL Air?
What does HVAC service typically cost when working with a Killeen, TX provider like CHILL Air?
Does CHILL Air do AC Repair in Killeen, TX?
Does CHILL Air do Furnace Repair in Killeen, TX?
Does CHILL Air do Emergency HVAC Service in Killeen, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
CHILL Air (this company) |
65/100 | 4.6★ (70+) | 10+ | — | — | — |
| 77/100 | 4.7★ (75+) | 10+ | — | — | — | |
| 90/100 | 5.0★ (345+) | 19+ | A+ ✓ | — | Highest Vouched Score Best for Furnace Replacement Best for AC Replacement |
|
| 79/100 | 4.9★ (400+) | 25+ | — | — | — |
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Profile last updated May 14, 2026.