CHILL Air

Killeen, TX Heat Pump Installation · #11 of 10

4.6 · 70+ Google reviews · 📍 4502 Acorn Creek Trail, Killeen, TX 76542, USA
VOUCHEDSCOREGOOD62/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Review sentiment: 82/100

Overview

Editorial review

CHILL Air lists 24-hour availability on their website. Customer reviews report same-day and after-hours emergency responses. Killeen's summer heat raises urgent cooling needs, and reviewers note quick restores. Multiple reviewers name technician Shane for low-cost repairs and thorough coil cleaning.

Residential heat pump and A/C service in Killeen, with a focus on repairs and emergency calls. Hours list 24-hour availability on their site. Google rating 4.6 from 70+ reviews, with multiple mentions of same-day response and low prices.

Vouched Score breakdown — 62/100

Killeen, TX Heat Pump Installation average is 78/100. Ranks #11 of 10 listed Heat Pump Installation providers in Killeen, TX.

Editorial Review 59 45%
Google Rating 87 17%
Review Recency 10 6%
Local Search Rank 38 9%
Review Sentiment 82 15%
Google Review Volume 50 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How CHILL Air compares to the Killeen average

Across 10 vetted heat pump install providers in Killeen, TX.

SignalCHILL AirKilleen avgDelta
Vouched Score 62/100 78/100 -16 vs avg
Google rating 4.6★ 4.9★ -0.3 vs avg
Review volume 70+ 310+ -238 vs avg

What customers say

Reviewers praise: fast emergency responseafter-hours availabilitylow-cost repairsthorough coil cleaning
Recent Google reviews
★★★★★

"Shane responded to a drain line being backed up at my house promptly, he went the extra mile to not only clean the drains completely out but wash the coils and completely service the AC unit. I'd recommend Chill AC to anyone with issues with their system and will continue to use this company in the future. The cost was a fraction to what most places charge. Shane was exceptional and seemed to genuinely want to help…"

— Michael Catania · Jul 6, 2023 · Google Reviews
★★★★★

"Shane was absolutely awesome he came out at 9pm to help me get my ac working when 12 other companies told me that they wouldn't come out. His pricing was awesome and he was overall just amazing. I definitely will use him for any and all A/C service from now on. I strongly recommend Shane and his company to everyone I know for A/c service now."

— Tiffani Fanguy · Jun 5, 2022 · Google Reviews
★★★★★

"Shane was very polite and professional when we called with an emergency repair need. He saw us same day despite the afternoon call, was there when he said he would be, gave a courtesy eta call, and came prepared with everything he thought he could need based on the complaint to streamline the repair. Fast, efficient, and very reasonably priced. Best of all, our house is cool again! Thanks Shane!"

— Sara Janidlo · Apr 11, 2022 · Google Reviews
★★★★★

"I wish I could give more than 5 stars. Shane was the only technician I called who didn’t attempt to schedule my emergency service call the following day. He promised to not go home until he had our A/C working properly. In addition, his service fee was over $100 less than most competitors. Upon arrival, Shane was friendly and professional. He quickly diagnosed the issue, along with sharing a few preventative mainten…"

— Corey Johnson · Jun 9, 2022 · Google Reviews
★★★★★

"First off, I want to begin with I have had many technicians come through my house and I have never met anyone I can confidently trust not to screw us over or provide less quality work for a quick buck. Additionally, Shane is extremely knowledgeable and experienced. Shane provides the best quality of business from the moment he answers the phone until the end of a project. With this said, I have called Shane before…"

— Lisa B · Jul 26, 2022 · Google Reviews

Pros

What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: 24 hours

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
Consider alternatives if
  • You want a BBB-rated firm specifically

Service area

Killeen, TX home · Pump Install Killeen, TX home

Office: 4502 Acorn Creek Trail, Killeen, TX 76542, USA

Neighborhood: 4502 Acorn Creek Trail, Killeen, TX 76542, USA

Contact & hours

Frequently asked questions

What are the pros of CHILL Air?
Based on public records and customer reviews: Emergency response: 24 hours.
When should I choose CHILL Air?
Choose them if: You need same-day or after-hours service.
When should I consider alternatives to CHILL Air?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for CHILL Air?
62/100. Top contributing signals: Google Rating 87/100+ Review Sentiment 82/100, Llm Score 59/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does heat pump installation service typically cost when working with a Killeen, TX provider like CHILL Air?
Ducted air-source heat pump + air handler, full system typically runs $5,950–$11,900, and geothermal system — premium alternative runs $11,150–$26,050 in Killeen, Texas. These are area-wide market estimates, not CHILL Air's quotes. For an exact price, request a written estimate from CHILL Air.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
CHILL Air (this company)
62/100 4.6★ (70+)
83/100 5.0★ (350+) 19+ A+ ✓
81/100 4.9★ (400+) 25+
74/100 5.0★ (115+) 14+ A-

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Profile last updated June 28, 2026.