Pol's Heating and Cooling
Knoxville, TN HVAC · #6 of 10
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Review sentiment: 95/100
At a glance
- Google rating
- 4.9★ from 505+ reviews
- Services
- 9 HVAC services
- Service area
- Knoxville, TN
Overview
Editorial review
Pol's Heating and Cooling specializes in fast AC repairs and system replacements. The company lists 24/7 emergency service on its website. Family-owned operation serving Knoxville's humid summers and older housing stock. Their site advertises financing and Trane rebates up to $900. Reviewers note quick same-day responses and rapid installations.
Residential and light-commercial HVAC focusing on AC repair and system replacement in Knoxville. Emergency service available (advertised 24/7). Financing available per their site, with Trane rebates noted up to $900.
Vouched Score breakdown — 80/100
Knoxville, TN HVAC average is 81/100. Ranks #6 of 10 listed HVAC providers in Knoxville, TN.
Editorial Review
79
48%
Google Rating
97
18%
Local Search Rank
33
10%
Review Sentiment
95
16%
Google Review Volume
73
10%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Pol's Heating and Cooling compares to the Knoxville average
| Signal | Pol's Heating and Cooling | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 80/100 | -0 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 505+ | 1,915+ | -1412 vs avg |
What customers say
Reviewers praise:
fast emergency responsequick installationsattentive techniciansprompt communication
Pros
Verified strengths
- High Google rating (4.9★ across 505+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Specializes in AC repair
- Specializes in mini split
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
- You prefer a family-owned operation
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Heat Pump Service
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Commercial HVAC — Commercial HVAC service for offices, retail, and light-industrial spaces — rooftop units, package units, and split systems.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Knoxville, TN home
Guarantees & credentials
- Satisfaction Guaranteed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Pol's Heating and Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 505+ reviews); Emergency response: 24/7; Satisfaction guarantee; Financing available; Specializes in AC repair; Specializes in mini split.
When should I choose Pol's Heating and Cooling?
Choose them if: You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to Pol's Heating and Cooling?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Pol's Heating and Cooling?
80/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 95/100, Llm Score 79/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does HVAC service typically cost when working with a Knoxville, TN provider like Pol's Heating and Cooling?
AC repair typically runs $125–$535, and full AC system replacement runs $4,550–$10,750 in Knoxville, Tennessee. These are area-wide market estimates, not Pol's Heating and Cooling's quotes. For an exact price, request a written estimate from Pol's Heating and Cooling.
Does Pol's Heating and Cooling do AC Repair in Knoxville, TN?
Yes. Pol's Heating and Cooling lists AC Repair among its services and serves Knoxville, TN.
Does Pol's Heating and Cooling do Mini-Split Systems in Knoxville, TN?
Yes. Pol's Heating and Cooling lists Mini-Split Systems among its services and serves Knoxville, TN.
Does Pol's Heating and Cooling do Heat Pump Service in Knoxville, TN?
Yes. Pol's Heating and Cooling lists Heat Pump Service among its services and serves Knoxville, TN.
Does Pol's Heating and Cooling do AC Replacement in Knoxville, TN?
Yes. Pol's Heating and Cooling lists AC Replacement among its services and serves Knoxville, TN.
Does Pol's Heating and Cooling do HVAC Installation in Knoxville, TN?
Yes. Pol's Heating and Cooling lists HVAC Installation among its services and serves Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Pol's Heating and Cooling (this company) |
80/100 | 4.9★ (505+) | — | — | — | Geothermal |
| 73/100 | 4.9★ (940+) | — | — | 2.5★ | — | |
| 81/100 | 4.8★ (570+) | 34+ | — | 3.6★ | — | |
| 79/100 | 4.9★ (2,310+) | 49+ | — | 2.3★ | — |
Listed in
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Profile last updated July 5, 2026.