Piedmont Metro Heating & Air
Durham, NC Furnace Repair · #10 of 12 · 44+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 44+ years in business
Review sentiment: 75/100
At a glance
- Google rating
- 4.5★ from 105+ reviews
- In business
- 44+ years
- Services
- 3 Furnace Repair services
- Service area
- Durham, NC + 1 nearby
Overview
Editorial review
Piedmont Metro Heating & Air lists furnace and heat-exchanger repair expertise on its site. The company traces 40+ years serving Durham and the Triangle. The site notes 24/7 emergency response and same-day scheduling. The website also states background-checked technicians and upfront, flat-rate pricing.
Furnace repair for gas and electric systems across Raleigh, Durham, and Chapel Hill. Heat exchanger replacement is listed on their website as a core service. Background-checked technicians are noted on the site. The company lists 24/7 emergency response and free estimates.
Vouched Score breakdown — 65/100
Durham, NC Furnace Repair average is 75/100. Ranks #10 of 12 listed Furnace Repair providers in Durham, NC.
Editorial Review
62
46%
Google Rating
83
17%
Local Search Rank
25
9%
Review Sentiment
75
15%
Years in Business
100
4%
Google Review Volume
55
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Piedmont Metro Heating & Air compares to the Durham average
| Signal | Piedmont Metro Heating & Air | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 65/100 | 75/100 | -10 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 105+ | 1,590+ | -1484 vs avg |
| Years in business | 44+ | 47+ | -3 vs avg |
What customers say
Where they stand on this page:
Lowest rating on this page (4.5★ vs page best 5.0★)
Reviewers praise:
fast responseclean workclear pricingsame-day appointments
Pros
Verified strengths
- Long-established (44+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Free estimates
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need furnace heat exchanger replacement
- You need furnace igniter & flame sensor repair
- You need same-day or after-hours service
- You have a commercial property
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
- Commercial HVAC
Service area
Durham, NC home · Repair Durham, NC home
What Piedmont Metro Heating & Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…sted Local Team Why Piedmont Metro Heating & Air? Upfront Pricing No surprises — clear options. Fast Response Quick…" -
Transparent pricing
As published: Transparent pricing"…nt Metro Heating & Air? Professional workmanship, transparent pricing, and help when you need it most. Over 30 Years of…"
Estimates
-
Free estimates
As published: Free estimates"…Email Us Read Reviews Get a Fast & Free Quote Fill out our short form in just 30 seconds and ge…"
Guarantees & credentials
- Licensed
- Licensed Professionals
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Piedmont Metro Heating & Air?
Based on public records and customer reviews: Long-established (44+ years in business); Background-verified team; Emergency response: 24/7; Free estimates; Flat-rate, upfront pricing.
When should I choose Piedmont Metro Heating & Air?
Choose them if: You need no-heat / emergency furnace repair; You need furnace heat exchanger replacement; You need furnace igniter & flame sensor repair; You need same-day or after-hours service; You have a commercial property.
When should I consider alternatives to Piedmont Metro Heating & Air?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Piedmont Metro Heating & Air?
65/100. Top contributing signals: Years In Business 100/100, Google Rating 83/100+ Review Sentiment 75/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Piedmont Metro Heating & Air been in business?
Piedmont Metro Heating & Air has been operating for 44+ years in Durham, NC.
What does furnace repair service typically cost when working with a Durham, NC provider like Piedmont Metro Heating & Air?
Furnace service call / diagnostic fee typically runs $65–$170, and hot surface igniter replacement runs $130–$385 in Durham, North Carolina. These are area-wide market estimates, not Piedmont Metro Heating & Air's quotes. For an exact price, request a written estimate from Piedmont Metro Heating & Air.
What pricing terms does Piedmont Metro Heating & Air publish on their website?
Piedmont Metro Heating & Air's website publishes: Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Piedmont Metro Heating & Air before acting.
Does Piedmont Metro Heating & Air do Furnace Repair in Durham, NC?
Yes. Piedmont Metro Heating & Air lists Furnace Repair among its services and serves Durham, NC and Repair Durham, NC.
Does Piedmont Metro Heating & Air do Emergency HVAC Service in Durham, NC?
Yes. Piedmont Metro Heating & Air lists Emergency HVAC Service among its services and serves Durham, NC and Repair Durham, NC.
Does Piedmont Metro Heating & Air do Commercial HVAC in Durham, NC?
Yes. Piedmont Metro Heating & Air lists Commercial HVAC among its services and serves Durham, NC and Repair Durham, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Piedmont Metro Heating & Air (this company) |
65/100 | 4.5★ (105+) | 44+ | — | — | Heat-Exchanger Replacement Igniter & Flame-Sensor Repair Commercial Furnace Repair |
| 75/100 | 4.5★ (3,370+) | 50+ | — | 1.8★ | — | |
| 68/100 | 4.8★ (260+) | — | — | 2.7★ | — | |
| 87/100 | 4.9★ (4,470+) | — | — | 3.3★ | Best for Gas Valve & Combustion Repair |
Listed in
Explore more
Profile last updated July 5, 2026.