Brown Brothers Plumbing & Heating
Durham, NC Furnace Replacement · #1 of 12 · 93+ yrs
At a glance
- Google rating
- 4.9★ from 1,430+ reviews
- In business
- 93+ years
- Yelp
- 3.9★ from 50+ reviews
- Services
- 1 Furnace Replacement service
- Service area
- Durham, NC + 1 nearby
Overview
Brown Brothers is family-owned and operating since 1933. Brown Brothers lists commercial and residential HVAC and heating expertise. Brown Brothers notes NFPA 99 certification and Public Utility Contractor status on their site. Brown Brothers serves Durham and the Triangle, including institutional building stock near Duke and UNC.
Heating system installation and HVAC service for residential and commercial customers across Durham and the Triangle. Family-owned since 1933, with 90+ years in the region. NFPA 99 certification listed for medical and institutional HVAC work.
Vouched Score breakdown — 88/100
Above the Durham, NC Furnace Replacement average of 76/100. Ranks #1 of 12 listed Furnace Replacement providers in Durham, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Brown Brothers Plumbing & Heating compares to the Durham average
| Signal | Brown Brothers Plumbing & Heating | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 88/100 | 76/100 | +12 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,430+ | 1,650+ | -218 vs avg |
| Years in business | 93+ | 43+ | +50 vs avg |
What customers say
Pros & cons
- High Google rating (4.9★ across 1,430+ reviews)
- Long-established (93+ years in business)
Self-reported on their website — not independently verified.
- Satisfaction guarantee
- Lower Yelp rating than Google (3.9★ vs 4.9★)
When to choose them — and when to consider alternatives
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,430+ reviews)
- You value a long-tenured local operator (93+ years in business)
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
Service area
Durham, NC home · Replacement Durham, NC home
Contact & hours
Frequently asked questions
What are the pros of Brown Brothers Plumbing & Heating?
What are the cons of Brown Brothers Plumbing & Heating?
When should I choose Brown Brothers Plumbing & Heating?
When should I consider alternatives to Brown Brothers Plumbing & Heating?
What is the Vouched Score for Brown Brothers Plumbing & Heating?
How long has Brown Brothers Plumbing & Heating been in business?
What does furnace replacement service typically cost when working with a Durham, NC provider like Brown Brothers Plumbing & Heating?
Does Brown Brothers Plumbing & Heating do Furnace Replacement in Durham, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Brown Brothers Plumbing & Heating (this company) |
88/100 | 4.9★ (1,430+) | 93+ | — | 3.9★ | Highest Vouched Score |
| 83/100 | 4.9★ (4,470+) | — | — | 3.3★ | Best for Gas Furnace Replacement | |
| 87/100 | 4.9★ (1,010+) | 15+ | — | 4.6★ | Best for Proper Sizing Best NATE-Certified Installer |
|
| 80/100 | 4.8★ (485+) | 29+ | — | 4.3★ | Best for Furnace + AC Changeout Best Manufacturer-Authorized Installer |
Listed in
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Profile last updated July 5, 2026.