Brown Brothers Plumbing & Heating
Durham, NC Furnace Repair · #3 of 12 · 93+ yrs
At a glance
- Google rating
- 4.9★ from 1,430+ reviews
- In business
- 93+ years
- Yelp
- 3.9★ from 50+ reviews
- Services
- 1 Furnace Repair service
- Service area
- Durham, NC + 1 nearby
Overview
Brown Brothers lists heating repair and boiler service for residential and commercial sites. Brown Brothers notes PHCC certification and family ownership since 1933. Serves Durham and the Triangle, where winter drafts strain older homes' furnaces. Google reviewers reference long-term customer relationships in the community.
Heating and furnace repair for residential and commercial customers across Durham and the Triangle. PHCC certification and family ownership dating back to 1933. Google shows a 4.9 rating from 1,433 reviewers. NFPA 99 certification and Public Utility Contractor status are listed on the company site.
Vouched Score breakdown — 84/100
Above the Durham, NC Furnace Repair average of 75/100. Ranks #3 of 12 listed Furnace Repair providers in Durham, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Brown Brothers Plumbing & Heating compares to the Durham average
| Signal | Brown Brothers Plumbing & Heating | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 84/100 | 75/100 | +9 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,430+ | 1,590+ | -158 vs avg |
| Years in business | 93+ | 47+ | +46 vs avg |
What customers say
Pros & cons
- High Google rating (4.9★ across 1,430+ reviews)
- Long-established (93+ years in business)
- Lower Yelp rating than Google (3.9★ vs 4.9★)
When to choose them — and when to consider alternatives
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,430+ reviews)
- You value a long-tenured local operator (93+ years in business)
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
Service area
Durham, NC home · Repair Durham, NC home
Contact & hours
Frequently asked questions
What are the pros of Brown Brothers Plumbing & Heating?
What are the cons of Brown Brothers Plumbing & Heating?
When should I choose Brown Brothers Plumbing & Heating?
When should I consider alternatives to Brown Brothers Plumbing & Heating?
What is the Vouched Score for Brown Brothers Plumbing & Heating?
How long has Brown Brothers Plumbing & Heating been in business?
What does furnace repair service typically cost when working with a Durham, NC provider like Brown Brothers Plumbing & Heating?
Does Brown Brothers Plumbing & Heating do Furnace Repair in Durham, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Brown Brothers Plumbing & Heating (this company) |
84/100 | 4.9★ (1,430+) | 93+ | — | 3.9★ | — |
| 87/100 | 4.9★ (4,470+) | — | — | 3.3★ | Best for Gas Valve & Combustion Repair | |
| 87/100 | 4.9★ (1,010+) | 15+ | — | 4.6★ | Highest Vouched Score Best for Blower & Inducer Motor Repair Best NATE-Certified Shop |
|
| 79/100 | 4.8★ (485+) | 29+ | — | 4.3★ | — |
Listed in
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Profile last updated July 5, 2026.