ARS / Rescue Rooter
Durham, NC Furnace Replacement · #12 of 12 · 50+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.5★ from 3,370+ reviews
- In business
- 50+ years
- Yelp
- 1.8★ from 145+ reviews
- Services
- 2 Furnace Replacement services
- Service area
- Durham, NC + 1 nearby
Overview
Editorial review
Financing options are listed for higher-cost furnace changeouts per their site. ARS / Rescue Rooter lists operations since 1975, about 50+ years. ARS notes emergency service with 24/7 and same-day response availability. ARS states employees undergo background checks and drug testing for household safety.
Residential furnace replacement and heating installation across Durham and nearby counties. Financing options are available for high-ticket furnace changeouts, per their site. Company history lists operations since 1975, about 50+ years. Emergency service is noted, including 24/7 availability and same-day response.
Vouched Score breakdown — 58/100
Durham, NC Furnace Replacement average is 76/100. Ranks #12 of 12 listed Furnace Replacement providers in Durham, NC.
Editorial Review
38
44%
Yelp Rating
20
3%
Google Rating
83
16%
Local Search Rank
84
9%
Review Sentiment
50
14%
Years in Business
100
4%
Google Review Volume
95
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How ARS / Rescue Rooter compares to the Durham average
| Signal | ARS / Rescue Rooter | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 58/100 | 76/100 | -18 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 3,370+ | 1,650+ | +1721 vs avg |
| Years in business | 50+ | 43+ | +7 vs avg |
What customers say
Where they stand on this page:
Lowest rating on this page (4.5★ vs page best 5.0★)Lowest Yelp rating on the page (1.8★ vs page best 4.6★)
Pros & cons
Pros
Verified strengths
- Long-established (50+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Financing available
Cons
- Lower Yelp rating than Google (1.8★ vs 4.5★)
- Mixed customer sentiment (score 50/100)
yelp ratingcross-platform divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You value a long-tenured local operator (50+ years in business)
Consider alternatives if
- Reports of cross-platform divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Durham, NC home · Replacement Durham, NC home
Contact & hours
Frequently asked questions
What are the pros of ARS / Rescue Rooter?
Based on public records and customer reviews: Long-established (50+ years in business); Background-verified team; Emergency response: 24/7; Financing available.
What are the cons of ARS / Rescue Rooter?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (1.8★ vs 4.5★); Mixed customer sentiment (score 50/100).
When should I choose ARS / Rescue Rooter?
Choose them if: You need same-day furnace replacement; You need same-day or after-hours service; You need to finance the work; You value a long-tenured local operator (50+ years in business).
When should I consider alternatives to ARS / Rescue Rooter?
Consider alternatives if: Reports of cross-platform divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for ARS / Rescue Rooter?
58/100. Top contributing signals: Years In Business 100/100, Google Review Count 95/100, Yelp Review Count 94/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has ARS / Rescue Rooter been in business?
ARS / Rescue Rooter has been operating for 50+ years in Durham, NC.
What does furnace replacement service typically cost when working with a Durham, NC provider like ARS / Rescue Rooter?
Full gas furnace replacement typically runs $2,550–$5,550, and high-efficiency condensing furnace runs $3,850–$8,100 in Durham, North Carolina. These are area-wide market estimates, not ARS / Rescue Rooter's quotes. For an exact price, request a written estimate from ARS / Rescue Rooter.
What pricing terms does ARS / Rescue Rooter publish on their website?
ARS / Rescue Rooter's website publishes: $50 Off Any Service Repair. Promotions and plans change — confirm currently-available terms with ARS / Rescue Rooter before acting.
Does ARS / Rescue Rooter do Furnace Replacement in Durham, NC?
Yes. ARS / Rescue Rooter lists Furnace Replacement among its services and serves Durham, NC and Replacement Durham, NC.
Does ARS / Rescue Rooter do Emergency HVAC Service in Durham, NC?
Yes. ARS / Rescue Rooter lists Emergency HVAC Service among its services and serves Durham, NC and Replacement Durham, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
ARS / Rescue Rooter (this company) |
58/100 | 4.5★ (3,370+) | 50+ | — | 1.8★ | — |
| 84/100 | 4.9★ (780+) | 53+ | — | — | — | |
| 69/100 | 4.9★ (165+) | 25+ | — | 4.3★ | — | |
| 81/100 | 4.9★ (5,490+) | 21+ | — | 2.4★ | — |
Listed in
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Profile last updated July 5, 2026.