ARS / Rescue Rooter
Durham, NC AC Replacement · #9 of 12 · 50+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.5★ from 6,945+ reviews
- In business
- 50+ years
- Yelp
- 1.7★ from 235+ reviews
- Services
- 3 AC Replacement services
- Service area
- Durham, NC + 1 nearby
Overview
Editorial review
ARS / Rescue Rooter lists 24/7 emergency response for no-cooling calls. ARS / Rescue Rooter lists 50+ years in operation. Raleigh summers often push HVAC systems hard, making quick response crucial. ARS / Rescue Rooter states full background checks and drug testing for technicians. ARS / Rescue Rooter notes flexible financing options for repairs.
Full-service AC repair and refrigerant leak work across the Raleigh-Durham region. Emergency response lists 24/7 availability for no-cooling calls. Background checks and drug testing apply to all technicians. Promotions list a $69 air-conditioning tune-up offer valid through 07/31/2026.
Vouched Score breakdown — 73/100
Durham, NC AC Replacement average is 76/100. Ranks #9 of 12 listed AC Replacement providers in Durham, NC.
Editorial Review
78
44%
Yelp Rating
18
3%
Google Rating
83
16%
Local Search Rank
52
9%
Review Sentiment
50
14%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How ARS / Rescue Rooter compares to the Durham average
| Signal | ARS / Rescue Rooter | Durham avg | Delta |
|---|---|---|---|
| Vouched Score | 73/100 | 76/100 | -3 vs avg |
| Google rating | 4.5★ | 4.8★ | -0.3 vs avg |
| Review volume | 6,945+ | 1,965+ | +4980 vs avg |
| Years in business | 50+ | 46+ | +4 vs avg |
What customers say
Where they stand on this page:
Lowest rating on this page (4.5★ vs page best 5.0★)Lowest Yelp rating on the page (1.7★ vs page best 4.9★)
Pros & cons
Pros
Verified strengths
- Long-established (50+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
- Financing available
emergency responseupfront estimatesprompt dispatchcleanup practices
Cons
- Lower Yelp rating than Google (1.7★ vs 4.5★)
- Mixed customer sentiment (score 50/100)
yelp ratingcross-platform divergence
When to choose them — and when to consider alternatives
Choose them if
- You need AC refrigerant leak repair
- You need AC tune-up & maintenance
- You need commercial AC repair
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- Reports of cross-platform divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- Commercial HVAC
- Emergency HVAC Service
Service area
Durham, NC home · Replacement Durham, NC home
Contact & hours
Frequently asked questions
What are the pros of ARS / Rescue Rooter?
Based on public records and customer reviews: Long-established (50+ years in business); Background-verified team; Emergency response: 24/7; Financing available.
What are the cons of ARS / Rescue Rooter?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (1.7★ vs 4.5★); Mixed customer sentiment (score 50/100).
When should I choose ARS / Rescue Rooter?
Choose them if: You need AC refrigerant leak repair; You need AC tune-up & maintenance; You need commercial AC repair; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to ARS / Rescue Rooter?
Consider alternatives if: Reports of cross-platform divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for ARS / Rescue Rooter?
73/100. Top contributing signals: Years In Business 100/100, Yelp Review Count 100/100, Google Review Count 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has ARS / Rescue Rooter been in business?
ARS / Rescue Rooter has been operating for 50+ years in Durham, NC.
What does AC replacement service typically cost when working with a Durham, NC provider like ARS / Rescue Rooter?
Full AC system replacement typically runs $4,700–$11,100, and AC condenser replacement runs $1,000–$3,600 in Durham, North Carolina. These are area-wide market estimates, not ARS / Rescue Rooter's quotes. For an exact price, request a written estimate from ARS / Rescue Rooter.
What pricing terms does ARS / Rescue Rooter publish on their website?
ARS / Rescue Rooter's website publishes: $50 Off Any Service Repair. Promotions and plans change — confirm currently-available terms with ARS / Rescue Rooter before acting.
Does ARS / Rescue Rooter do AC Repair in Durham, NC?
Yes. ARS / Rescue Rooter lists AC Repair among its services and serves Durham, NC and Replacement Durham, NC.
Does ARS / Rescue Rooter do Commercial HVAC in Durham, NC?
Yes. ARS / Rescue Rooter lists Commercial HVAC among its services and serves Durham, NC and Replacement Durham, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
ARS / Rescue Rooter (this company) |
73/100 | 4.5★ (6,945+) | 50+ | — | 1.7★ | — |
| 84/100 | 4.9★ (4,470+) | — | — | 3.3★ | — | |
| 65/100 | 4.8★ (260+) | 10+ | — | 2.7★ | Best for Commercial AC Replacement | |
| 67/100 | 4.9★ (160+) | 25+ | — | 4.3★ | — |
Listed in
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Profile last updated July 5, 2026.