Morris-Jenkins — Charlotte, NC Heat Pump Installation…

At a glance

Google rating: 4.9★ from 35,565+ reviews
Yelp: 2.2★ from 435+ reviews
Services: 2 Heat Pump Installation services
Service area: Charlotte, NC + 1 nearby

Overview

Editorial review

Ducted air-source heat pump installation is listed among Morris-Jenkins' core specialties. Morris-Jenkins states same-day emergency response for HVAC issues. The company lists financing options for high-ticket heat pump projects. Charlotte's humid summers increase cooling demand, making reliable heat-pump installs important here.

Residential ducted heat pump installation and service focused on central air-source systems in Charlotte. Family-owned operation with same-day emergency response listed on their site. Financing available for larger heat pump and HVAC projects, per their pricing page. Offers a Priority Advantage membership that includes seasonal maintenance and repair discounts.

Vouched Score breakdown — 80/100

Charlotte, NC Heat Pump Installation average is 81/100. Ranks #6 of 9 listed Heat Pump Installation providers in Charlotte, NC.

Editorial Review 79 46%

Yelp Rating 30 3%

Google Rating 97 17%

Local Search Rank 100 9%

Review Sentiment 50 15%

Google Review Volume 100 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Morris-Jenkins compares to the Charlotte average

Across 9 vetted heat pump install providers in Charlotte, NC.

Signal	Morris-Jenkins	Charlotte avg	Delta
Vouched Score	80/100	81/100	-1 vs avg
Google rating	4.9★	4.9★	matches city average
Review volume	35,565+	1,930+	+33635 vs avg

What customers say

Where they stand on this page: Largest review base on the page (35,565+ reviews vs next 6,227) Lowest Yelp rating on the page (2.2★ vs page best 4.5★)

Google · 35,565+ reviews Yelp 2.2★ · 435+ reviews

Pros & cons

Pros Verified strengths

High Google rating (4.9★ across 35,565+ reviews)

What this provider advertises

Self-reported on their website — not independently verified.

Emergency response: same-day
Financing available

Cons

Lower Yelp rating than Google (2.2★ vs 4.9★)
Mixed customer sentiment (score 50/100)

What reviewers flag

yelp ratingrating divergence

When to choose them — and when to consider alternatives

Choose them if

You need same-day or after-hours service
You need to finance the work
You prefer a family-owned operation
You want a top-rated provider with substantial review history (4.9★, 35,565+ reviews)

Consider alternatives if

Reports of rating divergence would be a deal-breaker for you
Reports of yelp rating would be a deal-breaker for you
You want a BBB-rated firm specifically

Services

Heat Pump Service
Emergency HVAC Service

Service area

Charlotte, NC home · Pump Install Charlotte, NC home

Office: 13725 S Ridge Dr, Charlotte, NC 28273, USA

Neighborhood: 13725 S Ridge Dr, Charlotte, NC 28273, USA

Contact & hours

📍

13725 S Ridge Dr, Charlotte, NC 28273, USA

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Call for hours

Frequently asked questions

What are the pros of Morris-Jenkins?

Based on public records and customer reviews: High Google rating (4.9★ across 35,565+ reviews); Emergency response: same-day; Financing available.

What are the cons of Morris-Jenkins?

Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.2★ vs 4.9★); Mixed customer sentiment (score 50/100).

When should I choose Morris-Jenkins?

Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 35,565+ reviews).

When should I consider alternatives to Morris-Jenkins?

Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.

What is the Vouched Score for Morris-Jenkins?

80/100. Top contributing signals: Google Position 100/100, Yelp Review Count 100/100, Google Review Count 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.

What does heat pump installation service typically cost when working with a Charlotte, NC provider like Morris-Jenkins?

Ducted air-source heat pump + air handler, full system typically runs $7,000–$13,950, and geothermal system — premium alternative runs $13,100–$30,550 in Charlotte, North Carolina. These are area-wide market estimates, not Morris-Jenkins's quotes. For an exact price, request a written estimate from Morris-Jenkins.

What pricing terms does Morris-Jenkins publish on their website?

Morris-Jenkins's website publishes: Upfront pricing. Promotions and plans change — confirm currently-available terms with Morris-Jenkins before acting.

Does Morris-Jenkins do Heat Pump Service in Charlotte, NC?

Yes. Morris-Jenkins lists Heat Pump Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.

Does Morris-Jenkins do Emergency HVAC Service in Charlotte, NC?

Yes. Morris-Jenkins lists Emergency HVAC Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.

Compare with nearby providers

Provider	Vouched	Google	Years	BBB	Yelp	Our picks
Morris-Jenkins (this company)	80/100	4.9★ (35,565+)	—	—	2.2★	—
Dilling Heating, Cooling, Plumbing & Electrical	82/100	4.9★ (6,225+)	71+	—	2.4★	—
City Air Experts Heating and Cooling	87/100	5.0★ (1,040+)	17+	—	4.4★	—
Ross & Witmer Heating & Air Conditioning	78/100	4.9★ (430+)	81+	—	—	—

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Best Heat in Pump Install Charlotte, NC

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