Morris-Jenkins

Charlotte, NC Furnace Repair · #5 of 11

4.9 · 35,560+ Google reviews · 📍 13725 S Ridge Dr, Charlotte, NC 28273, USA
VOUCHEDSCOREEXCELLENT82/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 2.2★ (435+) Review sentiment: 70/100

At a glance

Google rating
4.9★ from 35,560+ reviews
Yelp
2.2★ from 435+ reviews
Services
2 Furnace Repair services
Service area
Charlotte, NC + 1 nearby

Overview

Editorial review

Morris-Jenkins lists a dedicated Furnace Repair specialization on its website. The company states same-day emergency response for no-heat calls. Morris-Jenkins advertises financing options for larger repairs. The family-owned claim appears alongside local Charlotte service-area messaging. Local winters make fast no-heat response important for Charlotte homeowners.

Furnace repair and diagnostics focused on emergency no-heat service in Charlotte. The website lists Furnace Repair & Diagnostics and Emergency / No-Heat Repair. Emergency response is described as same-day, per the site. Financing is available, per the site's service and pricing pages.

Vouched Score breakdown — 82/100

Above the Charlotte, NC Furnace Repair average of 79/100. Ranks #5 of 11 listed Furnace Repair providers in Charlotte, NC.

Editorial Review 79 46%
Yelp Rating 30 3%
Google Rating 97 17%
Local Search Rank 90 9%
Review Sentiment 70 15%
Google Review Volume 100 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Morris-Jenkins compares to the Charlotte average

Across 11 vetted furnace repair providers in Charlotte, NC.

SignalMorris-JenkinsCharlotte avgDelta
Vouched Score 82/100 79/100 +3 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 35,560+ 1,740+ +33817 vs avg

What customers say

Where they stand on this page: Largest review base on the page (35,560+ reviews vs next 6,234) Lowest Yelp rating on the page (2.2★ vs page best 4.4★)

Pros & cons

Pros Verified strengths
  • High Google rating (4.9★ across 35,560+ reviews)
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: same-day
  • Financing available
  • Specializes in furnace repair
What customers praise
fast responsethorough diagnosticsclear pricingseasonal maintenance
Cons
  • Lower Yelp rating than Google (2.2★ vs 4.9★)
What reviewers flag
yelp complaintsrating divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need no-heat / emergency furnace repair
  • You need gas furnace & combustion repair
  • You need furnace tune-up & maintenance
  • You need same-day or after-hours service
  • You need to finance the work
Consider alternatives if
  • Reports of rating divergence would be a deal-breaker for you
  • Reports of yelp complaints would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Charlotte, NC home · Repair Charlotte, NC home

Office: 13725 S Ridge Dr, Charlotte, NC 28273, USA

Neighborhood: 13725 S Ridge Dr, Charlotte, NC 28273, USA

Contact & hours

📍
🕒
Call for hours verify availability when you call: (insert scheduling phone): (add phone number)

Frequently asked questions

What are the pros of Morris-Jenkins?
Based on public records and customer reviews: High Google rating (4.9★ across 35,560+ reviews); Emergency response: same-day; Financing available; Specializes in furnace repair.
What are the cons of Morris-Jenkins?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.2★ vs 4.9★).
When should I choose Morris-Jenkins?
Choose them if: You need no-heat / emergency furnace repair; You need gas furnace & combustion repair; You need furnace tune-up & maintenance; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Morris-Jenkins?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp complaints would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Morris-Jenkins?
82/100. Top contributing signals: Yelp Review Count 100/100, Google Review Count 100/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does furnace repair service typically cost when working with a Charlotte, NC provider like Morris-Jenkins?
Furnace service call / diagnostic fee typically runs $65–$175, and hot surface igniter replacement runs $130–$395 in Charlotte, North Carolina. These are area-wide market estimates, not Morris-Jenkins's quotes. For an exact price, request a written estimate from Morris-Jenkins.
What pricing terms does Morris-Jenkins publish on their website?
Morris-Jenkins's website publishes: Upfront pricing. Promotions and plans change — confirm currently-available terms with Morris-Jenkins before acting.
Does Morris-Jenkins do Furnace Repair in Charlotte, NC?
Yes. Morris-Jenkins lists Furnace Repair among its services and serves Charlotte, NC and Repair Charlotte, NC.
Does Morris-Jenkins do Emergency HVAC Service in Charlotte, NC?
Yes. Morris-Jenkins lists Emergency HVAC Service among its services and serves Charlotte, NC and Repair Charlotte, NC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Morris-Jenkins (this company)
82/100 4.9★ (35,560+) 2.2★
82/100 4.9★ (6,230+) 71+ 2.4★ Best for Gas Valve & Combustion Repair
83/100 4.7★ (2,380+) 54+
87/100 5.0★ (1,045+) 17+ 4.4★ Best Manufacturer-Authorized Repair

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Profile last updated July 5, 2026.